Senior QA Engineer

Posted Yesterday
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Salford, Greater Manchester, England, GBR
In-Office
Senior level
Marketing Tech
The Role
Drive quality strategy across an agile squad: perform exploratory and UI/API testing, create and maintain automated tests, own defect processes, document test strategy, coach teammates, and evangelize testing best practices to accelerate delivery without compromising quality.
Summary Generated by Built In
Job Description

At ResponseTap, we are passionate about technology, and are proud of our market leading voice centric marketing platform. 

This role is a fantastic opportunity for the right candidate to make a big difference, and dramatically improve our ability to release software to a high standard.

We embrace new ideas, practices and technologies, and the right candidate will bring a wealth of experience and energy to the business.

In this role you'll work in a cross functional agile squad, driving the quality strategy in the department and across the wider business. As it is a hands-on role it will require you to perform exploratory testing on our product and develop automated tests to ensure quality remains high.

You will play a proactive role in the development lifecycle, from inception, through scoping and build to delivery and post deployment analysis. As part of this you will contribute to our increasing speed of delivery without compromising our focus on quality.

You will drive adoption and improvement of best practice in the department, to ensure quality, scalability and performance are at the heart of the development process.

Your line manager will be the Head of Development, but you will also be supported and mentored by a Tech Lead for the scrum team.

What will I be doing?

·Performing exploratory testing on new features

·Contributing a critical eye to product feature designs and technical documentation to drive out assumptions and risks early in the lifecycle

·Creating and updating automated tests to ensure that the quality of our products remains high and any issues are caught early 

·Developing, documenting and communicating the test strategy

·Evangelising Testing techniques and Quality approaches to help increase awareness and skills related to producing high quality software

·Coaching and mentoring other team members to apply testing and quality to their work

·Interacting and communicating with the whole Engineering Team, Customer Success, and other parts of the business

·Owning and managing the Defect process ensuring defects are correctly prioritised and fixed within agreed SLA’s

Do you have the following experience? (It’s essential!) 

·Creating and applying test strategies

·Exploratory testing

·Automated testing with Selenium WebDriver or a similar tool

·API testing using Postman or similar

·UI Testing

·Organising and applying User Acceptance Testing

·Defect/Bug Management

·Coaching and mentoring

·Estimating

·Ability to speak passionately about quality and persuade others

·Keen interest in technology and remaining up to date with latest developments/approaches

·Desire to learn and seek out information

·Self-motivated to seek out new knowledge, skills and experiences

·Strong sense of independence and an initiative to take on tasks without the need for direction

Nice to haves:

Experience of these technologies would be great, but if not don’t worry - you'll be given the opportunity to learn the ones you might not have used before:

·Performance testing using JMeter or similar

·Security testing (BurpSuite or ZAP)

·AWS (DynamoDB, CloudFormation, Lambdas etc)

·DevOps

·GoCD 

·SQL

·HTML and XML

·JSON

·Cucumber / Gherkin

·Virtualization / container (Docker) environments & Kubernetes

What can we offer you?
  • Relaxed, friendly, open-plan office with great views
  • Flexible working
  • Free designated car parking space
  • Free tea, coffee and soft drinks
  • Childcare vouchers
  • Perkbox access with lots of shop and restaurant discounts plus mobile phone insurance
  • Onsite creche, shops, post office and restaurant
  • Pool & Table football
  • Charity days
  • Social Friday afternoons
  • Regular social events

Does this sound good to you? If so, please apply today and we'll get back to you as soon as we can to let you know next steps. 

ResponseTap aims to ensure that no employee or potential employee is subject to unlawful discrimination, either directly or indirectly, on the grounds of gender, race (including colour, nationality or ethnic origin), disability, sexual orientation, marital status, part-time status, age, religion or belief. This commitment applies to all aspects of employment.

Skills Required

  • Creating and applying test strategies
  • Exploratory testing
  • Automated testing with Selenium WebDriver or similar
  • API testing using Postman or similar
  • UI testing
  • Organising and applying User Acceptance Testing
  • Defect/Bug management
  • Coaching and mentoring team members
  • Estimating testing effort
  • Ability to advocate for quality and persuade others
  • Keen interest in technology and staying up to date
  • Desire to learn and proactively seek new knowledge
  • Self-motivated with initiative and independence
  • Performance testing (JMeter or similar)
  • Security testing (BurpSuite or ZAP)
  • Experience with AWS (DynamoDB, CloudFormation, Lambdas)
  • DevOps experience and GoCD
  • SQL, HTML, XML, JSON
  • Cucumber / Gherkin
  • Virtualization/container (Docker) and Kubernetes
Am I A Good Fit?
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The Company
HQ: Manchester
10 Employees

What We Do

Providing the missing piece of data to optimize marketing spend and make call centers more efficient, Call Intelligence from ResponseTap gives brands and agencies incomparable power. Allowing marketers to connect the customer journey to the phone call, and for call centers to start the conversation where the online journey left off, Call Intelligence optimizes campaigns and improves the customer experience. Since 2008 ResponseTap has been pioneering advanced visitor-level call tracking, heralding many industry firsts, including integration into Google Adwords and Google Analytics. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's advances in call tracking and speech analytics, and enjoy a stronger suite of products and features. ResponseTap: Make every call count.

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