The Role
Manage online market research projects from planning through sample delivery, coordinating data collection, sampling, quotas, vendors, quality control, budgets, and client communications. Review questionnaires, investigate data issues using Excel, reconcile vendor costs, and design sampling frames for complex projects. The role requires independent decision-making, client management, methodology knowledge, and occasional weekend work while supporting business development and product delivery.
Summary Generated by Built In
Senior Project Consultant (India – Remote)Location: Remote (India)
Shift: Business hours aligned with the U.S. Eastern Time (ET) 9am - 6pm, M-F, will work weekends every 3rd Quarter (Off Wed and Thur). Team: Client ServicesAbout UsWe’re a global team with a mission to enable professional research online. Headquartered in Irvine, California, we’ve spent over two decades continually evolving our market research platform to help clients uncover insights that matter. With a strong presence in the U.S. and a talented team around the world, we specialize in complex market research methodologies that others shy away from. We’ve built a platform that continues to evolve to meet the needs of modern researchers.We’re looking for a detail-oriented and client-focused Senior Project Consultant to join our global Client Services team. You must be willing to work Eastern Standard Hours (ET). In this role, you’ll work closely with the U.S.-based clients and internal stakeholders to manage research projects end-to-end, while contributing to our high standard of service and operational excellence. If you're experienced in online market research project management and comfortable with responsibility and independent decision-making—especially during non-standard workweeks—we’d love to connect.What You’ll Do
Shift: Business hours aligned with the U.S. Eastern Time (ET) 9am - 6pm, M-F, will work weekends every 3rd Quarter (Off Wed and Thur). Team: Client ServicesAbout UsWe’re a global team with a mission to enable professional research online. Headquartered in Irvine, California, we’ve spent over two decades continually evolving our market research platform to help clients uncover insights that matter. With a strong presence in the U.S. and a talented team around the world, we specialize in complex market research methodologies that others shy away from. We’ve built a platform that continues to evolve to meet the needs of modern researchers.We’re looking for a detail-oriented and client-focused Senior Project Consultant to join our global Client Services team. You must be willing to work Eastern Standard Hours (ET). In this role, you’ll work closely with the U.S.-based clients and internal stakeholders to manage research projects end-to-end, while contributing to our high standard of service and operational excellence. If you're experienced in online market research project management and comfortable with responsibility and independent decision-making—especially during non-standard workweeks—we’d love to connect.What You’ll Do
- Manage and hand-hold clients through end to end sample delivery.
- Independently coordinate and manage all data collection activities within client timelines and budget, including tasks related to documenting project specifications, sampling (including managing multiple third party panel providers), balancing to representative targets where applicable, quota management, daily updates to the client, and data quality control.
- Understand questionnaire logic, and the ability to review and advise on screeners and low complexity questionnaires, as well as include necessary quality controls within the survey.
- Understand client objectives, communicate in a clear and concise manner with clients about complex matters relating to methodology and data queries, and take ownership of all external meetings with clients, supported by the Business Development team as necessary.
- Design sampling frames for complex, fast turnaround projects and possess a good understanding of sampling methodologies, most importantly representative sampling.
- Maintain positive working relationships with the client services team, clients and vendors.
- Develop an understanding of the company's product portfolio and demonstrate an ability to facilitate and support the delivery of new and expanded products/services.
- Problem solve and find solutions in an ambiguous environment, and (mostly) independently investigate potential data issues by navigating large Excel data sets and reviewing questionnaire and programming.
- Complete vendor reconciliation for cost updates.
- May also be required to support the Business Development team by, liaising and negotiating with (mulitiple) panel vendors to assess feasibility of client requests.
- Bachelor’s degree in a relevant field preferred.
- 5+ years of work experience managing online market research fieldwork projects under tight timelines, ideally including multi-sourced sampling.
- Strong communication and client-facing skills; ability to manage client expectations and guide decision-making.
- Proven ability to work independently, including full responsibility during assigned weekend work periods.
- Experience in consulting, private equity, or corporate research is a strong plus.
- Account management or proposal experience is a bonus.
- Comfort with ambiguity and solving complex problems under tight timelines.
- Strong Excel and MS Office skills.
- 100% Remote: Work from your home office in India with a globally distributed team.
- Flexible Scheduling: ET hours, with a Monday-Friday schedule weekend work required during 3rd quarter (Days off Wednesday and Thursday).
- Competitive Salary: Compensation aligned with experience and market.
- Medical Benefits: Health insurance coverage provided through our local employer-of-record (EOR) partner.
- Paid Time Off: Includes PTO and designated sick/casual days.
- Collaborative Culture: Work with a smart, supportive global team that values innovation and accountability.
Skills Required
- 5+ years of experience managing online market research fieldwork projects under tight timelines, ideally with multi-sourced sampling
- Strong communication and client-facing skills, including client expectation management and decision guidance
- Ability to work independently and assume full responsibility during assigned weekend work periods
- Comfort with ambiguity and solving complex problems under tight timelines
- Strong Microsoft Excel and Microsoft Office skills
- Bachelor's degree in a relevant field
- Experience in consulting, private equity, or corporate research
- Account management or proposal experience
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The Company
What We Do
IntelliSurvey enables professional research online through a flexible market research platform, online survey software, and expert services. The company helps organizations address complex research challenges, delivering technology and research support designed to generate trustworthy insights. Headquartered in Irvine, California, it serves clients through a global, remote-first team and provides full-service research and technology solutions for business decision-making across diverse industries.
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