Senior Program Manager (autonomous vehicles)

Posted 19 Days Ago
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Atlanta, TX, USA
Hybrid
Senior level
Artificial Intelligence • Automotive • Information Technology • Robotics
The Role
The Senior Program Manager oversees operations of autonomous vehicle roadside assistance, managing a team and ensuring client contract compliance while fostering a positive work environment.
Summary Generated by Built In
The Senior Program Manager (SPM), will need to direct and oversee in field operations of autonomous vehicle roadside assistance operations, serving one of the largest AV companies. This leadership position is intended to fill a critical operational function, managing a team of managers, and thousands of individual contributors.

Academic Preference & Qualifications:

  • Bachelor’s degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field preferred
  • Must possess a valid Class A or B driver’s license in the State of Texas, to include a Passenger endorsement, and have at least three (3) years of recent professional commercial driving experience

Key responsibilities:

  • Manages global response and recovery operations in dynamic transit environments
  • Directly overseeing managers and employees that are customer facing and charged with mitigating high visibility situations while exercising extreme safety
  • Provides strategic planning and direction to the operations
  • Manages and maintains client contract compliance
  • Fosters an environment where employee suggestions are vetted and implemented whenever possible and in line with the company’s direction
  • Provides general guidance to department managers
  • Partners with corporate support teams to ensure optimal delivery of services to the assigned sector
  • Manages and maintains client contract compliance
  • Assists with Developing and managing the operational budget
  • Investigates, implements, and administers hiring decisions including terminations, promotions, and new hires

Necessary Skills:

  • 10 or more years of relevant management and leadership experience required
  • Strong background in transportation and/or logistics is highly preferred
  • Expertise in fleet management and complex scheduling for operations and maintenance can be added advantage
  • Working knowledge of basic federal and state employment laws and also of laws, ordinances and regulations pertaining to motor vehicle operations
  • Ability to maintain positive relationships with clients, employees, and support departments
  • Remain flexible and agile for changing business needs and/or projects
  • Experience managing a P/L, including forecasting & budgeting
  • Working knowledge and proficiency with Microsoft Office and/or GSuite programs and the ability to manage and manipulate data in spreadsheets.
  • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization
  • Experience in rapid response and recovery operations with numerous vehicle types is desired or equivalent experience
  • Ability to launch operations in ambiguous environments with minimal information

We would be happy to get to know you and your skills better and see how we can support each other's growth.

Please apply and let's meet!

Skills Required

  • Bachelor's degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field
  • Valid Class A or B driver's license in Texas
  • At least three (3) years of recent professional commercial driving experience
  • 10 or more years of relevant management and leadership experience
  • Strong background in transportation and/or logistics
  • Expertise in fleet management and complex scheduling
  • Working knowledge of federal and state employment laws
  • Experience managing a P/L, including forecasting & budgeting
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The Company
350 Employees
Year Founded: 2017

What We Do

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. They serve as an operations partner for AI, robotics, and autonomous programs, managing complex data collection and field operations across markets. Their teams count features, take pictures, record speech, and scan areas to provide high-quality data where automation is not possible, supporting clients in making informed decisions.

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