Senior Product Manager

Posted 2 Days Ago
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Menlo Park, CA, USA
Hybrid
160K-200K Annually
Senior level
Healthtech • Pharmaceutical
Copilot for medication prior authorization
The Role
Own defined product workflows for benefit verification and prior authorization, working directly with engineers to prototype, ship, and measure AI-driven improvements. Speak with clinical teams and customers to translate pain points into lightweight requirements, evaluate model outputs, and improve human-in-the-loop AI workflows. Become a domain expert in EHRs, payer portals, PBM formularies, and NCPDP standards to drive adoption and impact.
Summary Generated by Built In

Develop Health is on a mission to use AI to radically accelerate access to life-saving medications. By automating complex, manual healthcare processes—like benefit verification and prior authorization—we’ve achieved 10x revenue growth over the past year, growing from $0 to >$10M in annual recurring revenue in less than 2 years, and currently help more than 400,000 new patients every month.

We’re partnering with some of the largest pharmacy benefit managers and payers in the nation, revolutionizing how healthcare interactions occur by eliminating human delays and inefficiencies. Our small, elite team of founders and engineers have previously launched and exited successful healthcare startups including Rupa Health and Canvas Medical. We are now scaling rapidly following a major funding round.

About The Role

We're hiring a Senior Product Manager to help build and improve product experiences across our platform. Reporting to the Head of Product, you will own defined workflows and work directly alongside a small pod of engineers to identify pain points, prototype solutions, and ship high-impact improvements.

This is an individual contributor role for someone on their second or third PM job, not a first-time PM and not a people manager. We are looking for a smart generalist who can work through messy systems, incomplete documentation, and changing external workflows.

Healthcare experience is helpful, but less important than investigative rigor, adaptability, and learning speed. This role is based in our Menlo Park office at least three days per week.

What You'll Do — Impact In Your First 3–6 Months
  • Turn customer pain points into clear product opportunities by speaking regularly with clinical teams, customers, and internal stakeholders.

  • Write clear, lightweight product requirements and partner closely with engineers to ship quickly.

  • Prototype and ship product changes directly using AI-native tools like Claude Code — pushing frontend changes to the repo, skipping the Figma-to-handoff cycle entirely when speed matters.

  • Improve the quality of our AI workflows through evaluation, testing, and feedback loops — for example, measuring how accurately our system routes prior authorization requests or surfaces the right insurance plan.

What You'll Own — Driving Growth Beyond 6 Months:
  • Own defined product surfaces end-to-end, driving both product and technical decisions for your domain.

  • Become a deep domain expert in complex healthcare systems — EHRs, payer portals, PBM formularies, NCPDP transactions — even when documentation is poor or nonexistent. Then translate that knowledge into product experiences that clinical users love.

  • Use product and operational data to understand adoption, friction, and impact — and use those insights to set your own priorities.

What You'll Bring On Day 1:
  • 3–6 years of product management experience, ideally in startups (HealthTech would be great) or other fast-moving environments.

  • Likely on your second or third PM role, with experience shipping real product and working closely with engineers.

  • Strong product judgment, prioritization, and communication skills.

  • Comfort operating in ambiguous environments where external systems are poorly documented, fragmented, or constantly changing.

  • Genuine interest in AI product development, including how to evaluate model outputs, design human-in-the-loop workflows, and understand where LLMs break down.

What You'll Need To Learn Quickly:
  • How our platform automates benefit verification and prior authorization — the healthcare context that shapes every product decision.

  • The external systems our product touches: EHRs, payer portals, PBM formularies, and NCPDP transaction standards.

  • Our codebase, data model, and AI workflows — where quality is strong and where there's room to improve.

Bonus Points:
  • Experience working on AI-powered products or LLM-based workflows in production.

  • Comfort with SQL, basic data analysis, or API concepts.

  • Experience prototyping or shipping product changes directly with AI coding tools (Claude Code, Cursor, etc.).

  • Experience in an early-stage startup where you had to move quickly and wear multiple hats.

What We Offer:
  • $160,000 – $200,000 base salary plus meaningful early-stage equity.

  • Health, dental, and vision coverage, plus flexible PTO.

  • High-end workstation and tooling budget.

Skills Required

  • 3-6 years of product management experience
  • Second or third PM role (not first-time PM) and individual contributor
  • Experience shipping product and working closely with engineers
  • Strong product judgment, prioritization, and communication skills
  • Comfort operating in ambiguous environments with poor or changing external documentation
  • Genuine interest in AI product development, evaluating model outputs, and designing human-in-the-loop workflows
  • Based in Menlo Park office at least three days per week
  • Healthcare experience (EHRs, payer systems, PBM formularies)
  • Comfort with SQL, basic data analysis, or API concepts
  • Experience with AI-powered products, LLM-based workflows, or prototyping with tools like Claude Code or Cursor
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The Company
HQ: San Francisco, California
12 Employees
Year Founded: 2023

What We Do

Develop Health, co-founded by Mel van Londen and Ben Easton, is dedicated to transforming the medication prior authorization process. Their product reduces form completion time by over 80% and increases approval rates. With over 10 years of experience in healthcare, the founding team has impacted 200k+ patients and 6k+ providers, holding notable roles at Canvas Medical, IDEO, and Rupa Health.

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