Senior Product Manager

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our white label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As a Senior Product Manager at Array you will be a foundational member of a team, building on the backbone of our products. You will be working directly with leadership to define product strategy internally and externally, strategizing from a technical standpoint, how to ensure our products continue to be successful and dynamic. We are particularly interested in optimizing and understanding consumer front end conversion rates. You will work alongside product managers, engineers, and operational teams while building products that internal and external customers love.

This position will have an abbreviated interview process and those selected will be given an opportunity to participate in a 6 week paid work trial environment as a contractor (40hrs a week). In those 6 weeks, you will be expected to act on ambiguous tasks, find and synthesize data, and work closely with the CEO and entire C-Suite. We can support 1099 or C2C for the 6 week period. Upon successful completion of the trial we may consider extending or agree to full time employment. 

You Will:

• Own and optimize the front-end experience of the product, with a focus on increasing conversion rates and user engagement.
• Drive improvements in user onboarding and application flows, ensuring the best possible experience for customers.
• Analyze user feedback and data to make informed decisions that enhance product performance and drive higher conversion.
• Collaborate with cross-functional teams to ensure alignment between business needs, user expectations, and product goals.
• Develop and implement initiatives to improve customer acquisition and retention, focusing on organic growth and return on spend.
• Build a cohesive strategy to optimize the B2B2C product journey, maximizing the effectiveness of both business and consumer touchpoints.
• Partner with other Product Managers and engineering teams to develop a compelling vision, strategy, and roadmap.
• Work with product and engineering to clarify, triage, and prioritize bugs.
• Assess risk and come up with well thought out solutions to eliminate any roadblocks for the team in accomplishing tasks on the product roadmap.

You Have:

• 6+ years of experience in a technically focused product management role; experience building products that shipped to market. 
• Strong technical background: Computer Science or software engineering experience would be great; must have experience writing in SQL and synthesizing data on your own. 
• Experience managing a consumer-facing app or product, with a focus on front-end conversion rate optimization.
• Proven ability to grow key user metrics (e.g., users, monthly active users) through specific initiatives related to onboarding or user flow.
• Expertise in managing product experiences for D2C or B2B2C models, with a focus on improving user-facing interactions.
• Familiarity with identifying and addressing barriers to conversion and making data-driven decisions to boost performance.
• Ability to understand and navigate B2B2C complexities, balancing the needs of both business partners and end users.
• Strong understanding of consumer company metrics such as CAC, conversion rate, and ROI, with experience avoiding excessive reliance on paid ad spend.
• Experience with our specific technology stack is preferred but not required: RESTful API written in Golang and Node.js & Svelte for front end theming, microservices running on K8s engine @GCP.

Pay Transparency:
$80 per hour for the trial period. 

Expected interviews: Recruiter conversation - Code Signal: Product Data Analytics Framework - Product Sense Interview - How We Work Interview. 

Array Offers All Full Time Employees the following Benefits and Perks (benefits start upon conversion to Full Time):

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• Arrayaversary Kits for work anniversaries

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

One of our core values at Array is to care and support one another, and that’s why we strive to create an environment where everyone feels empowered to bring their best selves to work. Diversity, equity, and inclusion foster collaboration, comfort, and confidence.  We’re at our collective best when we each feel our best.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.