Pulse iD is a global fintech leader specializing in AI-powered loyalty and rewards solutions. Our platform empowers financial institutions, enterprises, and merchants to engage customers through personalized offers, gamification, and real-time pricing. We are committed to continuous innovation and delivering high-ROI solutions that drive business growth and customer satisfaction. Join us in shaping the future of customer engagement and redefining the banking experience worldwide.
Overview of Role:We are seeking a Senior Product Manager with a strong background in product management, business analysis, or product ownership within a technology-driven software product development environment. The ideal candidate should have hands-on experience managing digital products and a strong understanding of working closely with engineering and technical teams throughout the product lifecycle.
The candidate should have the ability to take end-to-end ownership of product delivery, from defining requirements and prioritizing features to execution, delivery, and continuous improvement. Experience in domains such as FinTech, payments, credit card platforms, e-commerce platforms, or other technology-based products will be highly valued.
This role requires a proactive product leader who can bridge business needs and technical capabilities, drive product strategy, and successfully deliver scalable solutions in a fast-paced environment.
Responsibilities:- Collaborate with stakeholders to identify and prioritize product requirements, including functional, technical, and user experience aspects.
- Work closely with cross-functional teams, including development, design, and marketing, to ensure alignment and successful product delivery.
- Conduct a comprehensive analysis of market trends, competitor offerings, and customer feedback to inform product roadmap decisions.
- Facilitate workshops and meetings to gather and refine product requirements, ensuring clear documentation and communication throughout the development lifecycle.
- Monitor key performance indicators and metrics to assess product performance and identify opportunities for improvement or optimization.
- Bachelor's degree in Business, Technology, Computer Science, or a related field.
- Minimum 5+ years of experience in Product Management, Product Ownership, or Business Analysis roles within a technology-driven software product environment.
- Proven experience managing complex digital products and platforms, involving multiple stakeholders, integrations, workflows, data flows, and technical dependencies.
- Hands-on experience owning products within one or more of the following domains is highly preferred:
- FinTech platforms
- Digital banking solutions
- Payments platforms / payment gateways
- Credit card platforms
- Loyalty, rewards, and customer engagement platforms
- E-commerce marketplaces or transaction-based platforms
- AI-powered personalization, pricing, or analytics platforms
- Experience working closely with engineering teams, architects, UX/UI designers, and business stakeholders throughout the full product lifecycle - from discovery and requirements definition through delivery and continuous optimisation.
- Strong understanding of product management practices, including roadmap planning, feature prioritisation, user story creation, backlog management, requirement elicitation, and Agile delivery methodologies.
- Ability to translate complex business problems into clear technical requirements and actionable product solutions.
- Excellent stakeholder management and communication skills, with the ability to influence decisions across technical and business teams.
- Demonstrated experience successfully delivering scalable products or major product features used by customers, enterprises, or external partners.
- Familiarity with AI, machine learning, data analytics, and recommendation / personalisation concepts is an advantage.
- Must be a self-driven individual contributor who can independently own product responsibilities while collaborating effectively within a global cross-functional team.
- Be part of a visionary company that is transforming the loyalty and payments landscape.
- Engage with top-tier clients including major banks and financial institutions.
- Enjoy the flexibility of remote work with a talented and supportive team.
- Opportunities for professional growth and development in a fast-paced, innovative environment.
Interested candidates should submit their resume on Pulse iD Career website:
Apply HereWe are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- Bachelor's degree in Business, Technology, Computer Science, or a related field
- 5+ years of experience in Product Management, Product Ownership, or Business Analysis within a technology-driven software product environment
- Experience managing complex digital products and platforms with multiple stakeholders, integrations, workflows, data flows, and technical dependencies
- Experience working closely with engineering teams, architects, UX/UI designers, and business stakeholders throughout the product lifecycle
- Understanding of roadmap planning, feature prioritization, user story creation, backlog management, requirements elicitation, and Agile delivery methodologies
- Ability to translate complex business problems into clear technical requirements and actionable product solutions
- Strong stakeholder management and communication skills
- Experience delivering scalable products or major product features used by customers, enterprises, or external partners
- Experience with fintech, digital banking, payments, credit card, loyalty, rewards, customer engagement, e-commerce, or transaction-based platforms
- Familiarity with AI, machine learning, data analytics, and recommendation or personalization concepts
- Ability to work independently as a self-driven individual contributor within a global cross-functional team
What We Do
Pulse iD is a Fintech company servicing clients globally. We transform the banking experience with dynamic AI-powered rewards. From merchant-funded rewards programs to hyper-personalized offers, gamification and real-time smart pricing, we re-imagine what is possible with a new generation of cardholder experiences. We empower banks to offer tailored, high-ROI solutions that foster lasting relationships with customers. Global leading Financial Institutions trust our technology to harness the power of AI and payments data to deepen relationships with their customers. Our end-to-end and intelligent platform is live with millions of users and handling 110+ million API calls per month. Our solutions are omnichannel, modular and scalable and we operate with bank-grade security. Reward the story behind the payment. Optimize every reward, in real-time. Come join us to unlock payment stories!
