Senior Product Designer - London HQ
Make an unfamiliar technology feel easy to trust. Shape Jodie's setup, call review and everyday workflows across web and mobile.
- Team: Engineering
- Location: London HQ
- Working arrangement: Office-based
- Commitment: Full-time
- Annual base salary: £100k - £140k GBP
The work matters.
Jodie AI is a UK company building an AI receptionist for busy businesses. Jodie answers calls, captures the important details and helps owners get back to customers, even when they can't pick up themselves.
Work alongside our London team, with direct access to the people building and supporting Jodie.
What you'll own
- Research customer workflows and turn the findings into clear product decisions.
- Design complete journeys, including first use, errors and recovery.
- Prototype, test and refine interfaces with engineers and real customer feedback.
- Develop accessible, reusable patterns that keep web and mobile experiences coherent.
What you'll bring
- A portfolio showing shipped product work and the reasoning behind it.
- Strong interaction and visual design, with practical accessibility knowledge.
- Experience talking to users and changing direction when evidence calls for it.
- Ability to collaborate closely with engineers through implementation and review.
Useful, but not essential
SaaS onboarding, mobile workflows and conversation or voice interfaces.
You don't need a particular degree or every nice-to-have. Show us the relevant work you've done and how you think.
Your first 90 days
A starting point we'll shape together, with clear priorities and support.
- By day 30: Understand key customer journeys and identify the most useful design opportunity.
- By day 60: Take a priority workflow through research, prototype and implementation.
- By day 90: Evaluate the shipped work and improve a reusable part of the product experience.
Where and when you'll work
Full-time, 37.5 hours a week, Monday to Friday. Work primarily from our London HQ during UK business hours. Discuss any flexibility you need at the first conversation.
Tell us your location and whether you need visa sponsorship when you apply. We will discuss feasibility early; sponsorship and relocation support are not guaranteed.
What you'll earn
- Annual base salary (before tax): £100k - £140k GBP
Where you sit in the range reflects the scope you can own and the relevant skills you bring. We discuss this early, using the published band rather than your previous salary.
The benefits
Pay worth moving for
A published salary range for every role. Sales roles show base pay and on-target earnings separately, so you know exactly what you are considering.
Proper time off
30 days of paid annual leave, plus the public holidays where you work. Time to switch off, come back fresh and have a life outside work.
Keep getting better
A GBP 2,000 annual learning budget, or local-currency equivalent, for useful courses, books and conferences. Build skills you can put to work.
Tools that do the job
A company laptop, the software you need and a suitable workspace setup. Remote roles include support getting your home workspace ready.
Support for your future
A 5% employer pension contribution for UK employees. Regional retirement contributions and benefits are set out in your local offer.
Room to make a difference
Own meaningful work, speak directly with the people making decisions and see your ideas reach customers. Clear priorities and useful feedback.
A clear, practical hiring process
- A first conversation. Talk about your experience, the work, location and compensation.
- A look at how you work. Walk through one past project, including constraints, iterations and the shipped result. We'll share the format and expected time beforehand.
- Meet the team. Discuss the way we'd work together, ask your questions and review next steps.
We use role-related evidence to make decisions. Please don't share confidential work or customer information. Tell us if an adjustment would help you show your strengths.
How to apply
Email your CV or a link to your profile, your location and a short example relevant to this role. A few clear paragraphs are plenty.
What to include: Include a portfolio or two case studies that explain your decisions and personal contribution.
Jodie AI builds an AI receptionist and AI phone answering service that uses voice AI to answer business calls 24/7. Apply at https://heyjodie.com/en-gb/careers/senior-product-designer/
Skills Required
- Portfolio demonstrating shipped product work and the reasoning behind design decisions
- Strong interaction and visual design skills
- Practical accessibility knowledge
- Experience speaking with users and adapting designs based on evidence
- Ability to collaborate closely with engineers through implementation and design review
- SaaS onboarding experience
- Mobile workflow experience
- Conversation or voice interface experience
What We Do
Jodie AI builds Hey Jodie, the best AI receptionist for US small businesses. Jodie answers every call 24/7, books appointments into your calendar, qualifies leads, takes messages and texts you instant call summaries, so contractors, home services companies, clinics and local service businesses never miss a customer again. As an AI virtual receptionist and AI phone answering service, Hey Jodie is a modern alternative to Ruby, Smith.ai and AnswerConnect, starting at $49/month with a 7-day free trial. Jodie AI (Jodie AI Limited) was founded in 2023 and is headquartered in London, with remote teams across the US & Canada, Australia and New Zealand. We are hiring across sales, account management, customer service, engineering (Laravel, React, React Native, LiveKit voice AI), product design and marketing. Learn more at heyjodie.com.
Why Work With Us
A fast-moving London AI startup with a small, senior team. We value ownership, customer obsession and shipping real voice AI that helps small businesses. Enjoy 30 days' paid leave, a £2,000 learning budget and clear, published salary ranges.
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