Be an integral part of an AI-forward, agile team that’s constantly pushing the envelope to enhance, build, and deliver top‑notch technology products.
As a Senior Product Associate in Business Banking, you contribute to the end-to-end product lifecycle by supporting product strategy, defining and refining requirements, and partnering with Engineering, Design, Data, and stakeholders to deliver outcomes that matter to clients. You will use customer feedback, user research, and data to help prioritize work, improve existing experiences, and identify opportunities for new capabilities. You will also help ensure releases are high-quality and aligned to our standards for security, resiliency, and scalability, playing a key role in the ongoing success and evolution of our products.
Job responsibilities
- Partners with the Product Manager to identify & define new product features and capabilities that reflect the needs of our customers and the market through user research and discovery.
- Supports the collection of user research, journey mapping, and end-to-end systems analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product agility metrics including backlog health, story point completion, churn, delivery cost, and partner dependencies across the product development life cycle.
- Facilitates end-to-end User Acceptance Testing for product changes, understanding the impacts on the customer journey, back-end systems, and ITE (Integrated Test Environment) cycles.
- Partners closely with product and cross-functional teams to help deliver against the product roadmap, sequencing activities for product changes that optimize the customer experience.
- Ability to navigate ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction.
- Writes the requirements, epics, and user stories to support the discovery and delivery of new product features and capabilities.
Required qualifications, capabilities, and skills.
- 5+ years of experience or equivalent expertise in product management
- Hands on experience working alongside development teams and within agile ceremonies.
- Experience in product life cycle activities including discovery and requirements definition
- Understanding of product testing cycles, requirements, and execution
- Familiarity with existing deposits and money movement functionality
- Exposure to API enabled and cloud native development frameworks.
- Excellent communication, influencing and negotiation skills with the ability to develop and maintain collaborative relationships.
- Experience working across multiple business areas and/or functions to deliver results.
Preferred qualifications, capabilities, and skills
- Experience working in payments or billing.
- Experience working on 0 to 1 delivery, introducing net-new capabilities and features to users
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 5+ years of experience or equivalent expertise in product management
- Hands-on experience working alongside development teams and within agile ceremonies
- Experience with product lifecycle activities, including discovery and requirements definition
- Understanding of product testing cycles, requirements, and execution
- Familiarity with deposits and money movement functionality
- Exposure to API-enabled and cloud-native development frameworks
- Excellent communication, influencing, negotiation, and relationship-building skills
- Experience working across multiple business areas or functions to deliver results
- Experience working in payments or billing
- Experience delivering net-new capabilities and features from 0 to 1
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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