The Role
Oversee order desk operations including order entry, data management, document review, quality and information security oversight. Manage and mentor team members, perform SME duties, work independently, and handle other assigned tasks.
Summary Generated by Built In
HMO on Day 1
Saving Plan
Retirement Plan
The Sr. Order Desk Specialist will perform the Functions outlined below:
- Data Management
- Order Entry
- Documents Review and other tasks assigned
- People Management
- Quality & Information Security Management
Qualification
- Preferably with at least one (3) years relevant work experience in a BPO enviroment. (SME experience)
- SME or had an experience managing a team
- Can work independently with minimal supervision.
- Good English comprehension, written and oral communication skills.
- Excellent typing and computer skills and ability to use basic Excel skills.
- Computer skills: MS Office
Skills Required
- At least 3 years relevant work experience in a BPO environment (SME experience)
- Subject matter expert or experience managing a team
- Ability to work independently with minimal supervision
- Good English comprehension, written and oral communication skills
- Excellent typing and basic Excel skills
- Computer skills: MS Office
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The Company
What We Do
Infinit-O is a trusted leader in Business Process Optimization (BPO) and Knowledge Process Outsourcing (KPO) for small and medium-sized businesses, primarily serving the financial services, healthcare, and technology sectors. The company delivers tailored outsourcing solutions, including financial operations and medical billing, focusing on improving operational performance through the integration of technology, data, and people to drive sustainable growth.
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