The Role
The Senior OmniStudio Developer leads design and build of Salesforce OmniStudio solutions, mentoring developers and ensuring technical quality across projects.
Summary Generated by Built In
Senior OmniStudio Developer
About the role
- Senior hands-on developer on federal and healthcare Salesforce engagements
- Owns OmniStudio design, build, and technical quality across multi-release programs
- Requires Public Trust clearance eligibility
- Reports into the Customer Success & Delivery org; works alongside engagement managers, architects, developers, QA, client product owners, and stakeholders
What you'll do
- Lead design and build of OmniScripts, FlexCards, Integration Procedures, DataRaptors, and Data Mappers
- Architect integrations between OmniStudio, Apex, LWC, and external systems (REST, SOAP, MuleSoft, AppExchange packages)
- Extend Salesforce Industries clouds — Health Cloud, Public Sector Solutions, Financial Services Cloud
- Own code reviews, CI/CD pipelines (Copado, Gearset, Flosum, or DevOps Center), and migration strategy
- Translate ambiguous client requirements into well-scoped technical solutions; push back when scope is unrealistic
- Mentor mid-level and offshore developers; raise the bar on quality and AI-augmented practices
- Participate in client discovery, design reviews, and demos
- Contribute to Synaptic's reusable IP — patterns, accelerators, prompt libraries
Required — Technical
- 7+ years Salesforce development, 4+ years hands-on OmniStudio (formerly Vlocity)
- Salesforce Certified OmniStudio Developer or Consultant (current)
- One or more of: Platform Developer II, Application Architect, Industries CPQ Developer
- Deep expertise in OmniScripts, FlexCards, Integration Procedures, DataRaptors, and OmniStudio + LWC patterns
- Strong Apex, LWC, SOQL/SOSL, async processing, platform fundamentals
- Production experience in Health Cloud, Public Sector Solutions, or Financial Services Cloud
- Salesforce DevOps tooling (Copado, Gearset, Flosum, or DevOps Center) with disciplined CI/CD for OmniStudio packages
- Strong grasp of Salesforce security: profiles, perm sets, sharing, FLS, Named Credentials, OAuth, JWT
- Track record delivering on time within fixed-fee or capped consulting engagements
Required — AI-Forward Development (core requirement, not nice-to-have)
- Daily, fluent use of AI coding assistants (Claude Code, Cursor, Copilot, Windsurf, etc.) in real production work
- Effective prompt engineering for code generation, refactoring, code review, test authoring
- Applied AI to Salesforce-specific work: Apex generation/review, OmniScript JSON authoring, DataRaptor design, test classes, documentation, metadata migration
- Working understanding of the Salesforce AI stack — Einstein, Agentforce, Prompt Builder, Einstein Trust Layer, Data Cloud — and how it fits HIPAA/federal deployments
- Judgment on when AI output requires hard validation: security, PII, generated test coverage, hallucinated APIs, license/compliance risk
- Comfort building and sharing internal AI workflows — prompt libraries, agentic pipelines, MCP integrations
Public Trust Clearance Requirements
- Must be able to obtain and maintain a Public Trust clearance (Tier 2 / Moderate Risk Public Trust, or higher as required by sponsoring agency)
- U.S. citizen
- Pass federal background investigation: criminal, credit, employment (prior 7 years), education, references
- Pass pre-employment drug screening, including for substances federally controlled regardless of state law
- No unresolved federal tax delinquencies, civil judgments, or other adjudication factors
- Willing to be fingerprinted and undergo periodic reinvestigation
- Disclose foreign contacts, travel, financial interests, and dual citizenship as required
- Must maintain continuous eligibility throughout employment
- Active Public Trust or higher clearance strongly preferred
Preferred
- Working familiarity with HIPAA, HITRUST, FedRAMP, NIST 800-53, or StateRAMP
- Prior consulting/SI experience (Deloitte, Accenture, Slalom, Silverline, NTT, Capgemini, Booz Allen, or peer)
- Managed services, AMS, or hypercare engagement experience with NTE caps and SLA discipline
- Bachelor's in CS, Engineering, or related — or equivalent demonstrated experience
The salary range for this position is based on various factors including experience, qualifications, and skill set. In addition to a base salary, Synaptic employees are eligible for an annual bonus and growth participation points.
Base Salary Range
$120,000—$185,000 USD
Skills Required
- 7+ years Salesforce development
- 4+ years hands-on OmniStudio experience
- Salesforce Certified OmniStudio Developer or Consultant
- Deep expertise in OmniScripts, FlexCards, Integration Procedures
- Strong Apex, LWC, SOQL/SOSL knowledge
- Production experience in Health Cloud or Public Sector Solutions
- Salesforce DevOps tooling experience
- Daily use of AI coding assistants in production work
- U.S. citizenship and ability to obtain Public Trust clearance
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The Company
What We Do
Bringing expert industry-specific insights, patterns, and experience to each customer engagement, Synaptic Advisors has completed over 600+ projects over the last 12 years, helping industry leaders evolve their customer operations with smarter, modern solutions. Our catalog of service offerings spans the full lifecycle of service transformation, supported by a combination of highly-skilled subject matter experts and world-class technology consulting expertise.
