Candidates must reside in Middle Tennessee and are required to come into the office when needed.
Essential Duties and Responsibilities:
- Maintain and support virtual hosts (VMware), VDI (Citrix), and storage systems that support network and infrastructure operations
- Design, administer, support, and troubleshoot LAN/WAN network services according to company policy, procedures, and established network standards
- Support, maintain, patch, configure, and lifecycle-manage routers, switches, and related network infrastructure for all sites
- Administer, optimize, and troubleshoot firewall services at all sites, including rule management, policy validation, and performance review
- Lead root-cause analysis and resolve network performance, availability, and connectivity issues using network monitoring and diagnostic tools
- Administer, support, optimize, and troubleshoot wireless network services across supported sites
- Provide senior-level escalation assistance, mentoring, and technical guidance to Helpdesk and infrastructure team members as needed
- Lead or participate in network-related projects, upgrades, incident response activities, and change-management planning to improve resiliency, IT Security, and operational stability
- Create, maintain, and regularly review documentation, diagrams, standards, and support procedures for responsible systems
- Collaborate with Infrastructure, IT Security, Laboratory Operations, and other business stakeholders to ensure network services are reliable, secure, scalable, and aligned with business needs
- Recommend improvements to network architecture, monitoring, documentation, and operational processes based on observed trends, risks, and support needs
- Administer, support, and optimize VoIP telecommunication systems, including advanced troubleshooting and escalation support
Successful Candidates Must Possess:
- High school diploma or GED required; Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field preferred
- A minimum of seven (7) years of progressive experience administering enterprise network infrastructure, firewall services, virtualization platforms, and storage systems required
- Experience administering Palo Alto firewalls, enterprise routing and switching, wireless networking, and multi-site network environments required
- Experience supporting hybrid cloud infrastructure including Microsoft Azure, virtual networking, identity services, and cloud-hosted workloads preferred
- Experience with Data Loss Prevention (DLP), cybersecurity technologies, and data protection platforms preferred
- Network+, CCNA, or equivalent experience required; CCNP, Palo Alto, VMware, Microsoft Azure, or Citrix certifications strongly preferred
- Experience with VMware, Citrix, PURE Storage, enterprise wireless platforms, firewalls, and highly available infrastructure environments strongly preferred
- Demonstrated ability to lead technical troubleshooting, coordinate remediation efforts, document root cause, and communicate status to technical and non-technical stakeholders
- Demonstrated experience supporting critical infrastructure in regulated, healthcare, laboratory, or other high-availability environments preferred
- Experience working within established change-management, documentation, security, and compliance frameworks required
Aegis Sciences Corporation is and Equal Opportunity Employer
Skills Required
- High school diploma or GED
- Bachelor's degree in Information Technology, Computer Science, Networking, or a related field
- At least seven years of progressive experience administering enterprise network infrastructure, firewall services, virtualization platforms, and storage systems
- Experience administering Palo Alto firewalls, enterprise routing and switching, wireless networking, and multi-site network environments
- Experience supporting hybrid cloud infrastructure, including Microsoft Azure, virtual networking, identity services, and cloud-hosted workloads
- Experience with Data Loss Prevention, cybersecurity technologies, and data protection platforms
- Network+, CCNA, or equivalent experience
- CCNP, Palo Alto, VMware, Microsoft Azure, or Citrix certifications
- Experience with VMware, Citrix, PURE Storage, enterprise wireless platforms, firewalls, and highly available infrastructure environments
- Ability to lead technical troubleshooting, coordinate remediation, document root cause, and communicate with technical and non-technical stakeholders
- Experience supporting critical infrastructure in regulated, healthcare, laboratory, or other high-availability environments
- Experience working within change-management, documentation, security, and compliance frameworks
- Residence in Middle Tennessee and availability to come into the office when needed
What We Do
Founded in 1990, Aegis Sciences Corporation is a forensic toxicology and healthcare laboratory that provides science-driven drug testing and consulting services based in Nashville, TN. Aegis healthcare testing services are designed for the unique needs of healthcare specialties in the areas of Pain Management, Behavioral and Mental Health, Substance Use Disorder, Prenatal Care, and Chronic Disease Management. Aegis delivers evidence-based, clinically actionable information related to medication compliance, substance abuse, and drug-drug interactions through definitive testing. Since 2020, Aegis Sciences Corporation has led the industry in Novel Psychoactive Substance (NPS) testing, empowering clinicians with bi-annual test menu updates aligned with the latest recommendations from the Center for Forensic Science Research and Education (CFSRE) and the Society of Forensic Toxicologists (SOFT) to support informed, evidence-based care. In addition to toxicology testing services, Aegis offers sports anti-doping and forensic testing services to professional and amateur sports organizations, college, and university athletic programs. Aegis also provides molecular diagnostic testing, clinical trial support, and other testing services. For more information please visit http://www.aegislabs.com/.
