Microsoft 365 Expert
We are seeking a seasoned Microsoft 365 expert with deep expertise in Intune and the Microsoft Defender suite of security products. This individual will play a key role in designing, implementing, and managing modern workplace solutions for multiple customer environments. The role requires strong technical proficiency, hands-on experience across M365 security and compliance tools, and the ability to operate as a trusted advisor in enterprise or MSP settings.
Key Responsibilities
- Endpoint & Device Management
- Deploy, configure, and manage Intune for Windows, macOS, iOS, and Android devices.
- Create and enforce compliance policies, conditional access rules, and app protection policies.
- Drive zero-trust endpoint strategies and ensure seamless end-user experience.
- Security & Threat Protection
- Administer the Microsoft Defender suite (Defender for Endpoint, Identity, Office 365, and Cloud Apps).
- Monitor and respond to security alerts, incidents, and vulnerabilities.
- Implement and optimize threat protection, attack surface reduction, and advanced hunting policies.
- Identity & Compliance
- Configure and maintain Entra identity services (MFA, Conditional Access, Privileged Identity Management).
- Implement governance, risk, and compliance features (Purview, DLP, retention policies).
- Ensure alignment with customer regulatory and compliance requirements.
- Collaboration & Productivity
- Manage core Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
- Support migrations and tenant configurations in multi-tenant environments.
- Provide proactive recommendations to optimize performance and user adoption.
- Automation & Reporting
- Use PowerShell and Graph API to automate common administrative tasks.
- Develop reporting and dashboards for device compliance, security posture, and service health.
- Document processes and produce knowledge articles for internal and customer use.
Requirements
Required Qualifications
- Experience: 4+ years hands-on managing Microsoft 365 production environments.
- Certifications (one or more strongly preferred):
- SC-300: Microsoft Identity and Access Administrator Associate
- SC-100: Microsoft Cybersecurity Architect Expert OR SC-200: Microsoft Security Operations Analyst
- MD-102 : Endpoint Administrator Associate
- Skills:
- Expert-level knowledge of Intune and Defender security products.
- Strong Microsoft 365 skills across Exchange Online, Teams, SharePoint, OneDrive.
- Familiarity with Entra identity, Conditional Access, and MFA.
- Strong PowerShell and automation experience.
- Soft Skills: Exceptional problem-solving, customer-facing communication, and documentation skills.
Preferred Qualifications
- Experience working in a Managed Services Provider (MSP) environment.
- Background in designing and delivering security roadmaps for enterprise clients.
- Familiarity with Microsoft Sentinel, Purview, and compliance-driven solutions.
- Experience with cross-tenant or hybrid identity/migration projects.
Benefits
What We Offer
- Competitive compensation and benefits package.
- Professional growth and certification support.
- Opportunities to design and manage security-driven modern workplace solutions.
- A collaborative, customer-focused culture with exposure to diverse environments.
Top Skills
What We Do
GCS Technologies is an IT managed service provider in Austin, Texas specializing in cloud, data center, and help desk support.
Over the last 20 years, GCS has helped thousands of organizations manage IT costs and accomplish their business objectives.
GCS’s model of On-Demand IT is the most flexible and economically responsible approach to addressing the IT needs of every business.
From implementing a work-from-home environment to migrating data center operations to the cloud, GCS advises customers on the most efficient way to meet the needs of staff and systems, while minimizing risks of security incidents.
GCS's On-Demand IT gives every customer the power to scale up or down based on business needs by eliminating long-term contract requirements and has maintained a 94% customer satisfaction rate since its inception.
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