Senior Manager, Total Rewards

Posted 5 Days Ago
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Washington, DC, USA
In-Office
90K-115K Annually
Senior level
Professional Services • Social Impact
The Role
Manages the organization’s benefits, retirement plans, payroll operations, HRIS processes, insurance portfolio, vendor relationships, open enrollment, and regulatory reporting. Oversees compliance with federal, state, and local requirements, supports employees with benefits and leave questions, negotiates renewals, and recommends data-driven program improvements. The role also leads payroll provider coordination, retirement plan audits, and benefits communications.
Summary Generated by Built In

Title:                               Senior Manager, Total Rewards

Reports to:             Vice President, People Operations

Job Summary:          The Senior Manager, Total Rewards is responsible for managing and enhancing Heritage’s best-in-class benefits program to attract and retain top talent. This role oversees benefits administration, payroll operations, compliance reporting, and related vendor relationships while serving as the primary resource for employee questions regarding benefits and leave programs. The Senior Manager leads key annual processes, including open enrollment and regulatory filings, and partners with People Operations leadership to evaluate program effectiveness, recommend improvements, and ensure compliance with applicable federal and state requirements.

Job Duties:

Benefits and insurance Management

  • Manage Heritage’s benefits portfolio, and proactively recommend enhancements based on benchmarked data and employee feedback.
  • Serve as the primary resource for employees regarding benefits, providing clear guidance and support, and monitoring utilization trends to recommend data-driven adjustments and improvements.
  • Serve as plan administrator for Heritage's retirement programs and lead the annual 401(a) and 403(b) retirement plan audits.
  • Lead the annual open enrollment process, including preparing and updating benefits communication.
  • Work closely with the Vice President of People Operations to evaluate plan renewals, negotiate renewal rates with benefits brokers, and implement plan changes in the HRIS.
  • Manage Heritage's corporate insurance portfolio, including tracking and executing renewals, and recommend appropriate coverage levels.

Payroll and HRIS Administration
  • Oversee and manage the biweekly payroll process, ensuring accuracy, timeliness, and compliance with federal, state, and local wage and tax regulations.
  • Manage the relationship with the third-party payroll provider to ensure all payroll-related data, including earnings, deductions, benefits, and tax withholdings, are accurately processed and updated.

Compliance and Regulatory Reporting
  • Manage all compliance-related tasks, including EEO-1 reporting, ACA filings, and other federal and state-mandated submissions.
  • Stay updated on evolving benefits, payroll, and state-specific regulations to ensure Heritage remains compliant.  
  • Ensure accurate filing and updates of all state and local tax requirements for employees.


Qualifications:

Education:             Bachelor’s degree in Human Resources, Business Administration, or a related field; SHRM-CP/SCP certification preferred

Experience:           6+ years of relevant experience

Communication:   Excellent communication skills in writing and verbally, both one-on-one and small group presentations; ability to handle delicate communications

Technology:          Proficient in Microsoft Suite; Ultimate Software (UKG) or other HRIS

Other Requirements:

  • Understand and support the Heritage mission and vision for America, and the department's goals and objectives.
  • Strong attention to detail, accuracy, and the ability to independently manage complex responsibilities.
  • Ability to handle confidential and sensitive information with discretion.
  • Capacity to think critically and manage time-sensitive matters, exercising sound judgment and accountability.
  • Excellent customer service and interpersonal skills.


Benefits and Salary:

The Heritage Foundation offers a highly competitive benefits package that includes, but is not limited to, best-in-class health care, vision, and dental insurance, employer-sponsored retirement funding, “take what you need” PTO and sick leave, 14 weeks of paid leave for new moms and 6 weeks of paid leave for new dads, among other programs.

The salary range for this role is $90,000 - $115,000 annually. This range is a good-faith estimate, and the final salary offered to a selected candidate depends on a variety of factors including, but not limited to, the candidate’s experience, education, and other qualifications; internal and external market pay for comparable jobs; and level of hire based on aforementioned qualifications.

Skills Required

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • At least 6 years of relevant experience
  • Excellent written and verbal communication skills, including one-on-one and small-group presentations
  • Proficiency in Microsoft Suite
  • Experience with Ultimate Software (UKG) or another HRIS
  • Strong attention to detail, accuracy, and ability to manage complex responsibilities independently
  • Ability to handle confidential and sensitive information with discretion
  • Critical thinking, time management, sound judgment, and accountability
  • Excellent customer service and interpersonal skills
  • SHRM-CP or SHRM-SCP certification
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The Company
HQ: Washington, DC
743 Employees
Year Founded: 1938

What We Do

The Heritage Foundation conducts research on key policy issues and advocates for policies that advance the good of the human person, the family, and the American republic, with a specific center focused on technology policy.

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