Senior Manager, Infrastructure--Remote

Posted 3 Hours Ago
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Hiring Remotely in St. Petersburg, FL, USA
In-Office or Remote
Senior level
Professional Services • Manufacturing
The Role
Leads the enterprise infrastructure function across networking, voice, data centers, compute, storage, backups, disaster recovery, IT operations, endpoint services, Microsoft 365, and ITSM. Manages a globally distributed team, oversees infrastructure strategy and execution, ensures business continuity, and develops team talent. The role requires extensive networking and infrastructure leadership experience, with responsibility for supporting multiple business units in a fully remote environment.
Summary Generated by Built In

Senior Manager, Infrastructure

Superior Group of Companies (SGC) · Fully Remote (or St. Petersburg, FL) · Full-Time

Superior Group of Companies (NASDAQ: SGC) is looking for a Senior Manager, Infrastructure to lead our enterprise infrastructure function — the technology backbone behind SGC Corporate, Superior (Healthcare Apparel), BAMKO, and TOG. If you came up through the network ranks — administrator, engineer, manager — and you're ready to own all of infrastructure and grow into broader IT leadership, this role was built for you.

The Opportunity

This is a succession-track hire, not a peer-level backfill. You'll report directly to our Chief Information Officer, own network, compute, storage, data protection, IT operations, end user services, M365 collaboration, and business continuity/disaster recovery, and lead a globally distributed team across the US, India, and Vietnam.

We're deliberately hiring at the manager / senior manager level and investing in your growth toward a Director role — and over a three- to four-year horizon, positioning you as a strong candidate for broader enterprise IT leadership. Along the way, you'll get structured exposure to business applications, project management, and business-facing IT leadership.

What You'll Own
  • Networking & Voice: the SGC network estate — firewalls, switching, routing, wireless, WAN/SD-WAN, and voice — across a mixed environment (SonicWall, Palo Alto, Ubiquiti)
  • Data Center & IT Operations: compute and storage (HPE, Lenovo, Dell PowerStore, HPE Nimble/SAN, AWS S3/Google Drive integrations), enterprise backup (Veeam, Datto, AWS S3), 24×7 monitoring, patching, and change execution
  • Business Continuity/Disaster Recovery: RTO/RPO definition, recovery testing, and capacity planning across on-prem and colocation environments
  • End User Services: IT Service Desk and ITSM (FreshService), endpoint management (NinjaOne), and Microsoft 365 administration (Exchange, SharePoint, OneDrive, Teams)
  • Team Leadership: coach, develop, and retain a globally distributed infrastructure team, building bench strength and growing your people's careers
What We're Looking For
  • A career grounded in networking: network administrator → network engineer → network/infrastructure manager (or a comparable path)
  • 8+ years of progressive infrastructure experience, including 4–5 years managing infrastructure teams
  • Deep hands-on expertise in switching, firewalls, routing, wireless, SD-WAN, and voice
  • Solid experience across data center operations: servers, storage, virtualization, backup/recovery
  • Proven team leadership — you've built, developed, and rallied a team to exceed expectations
  • Exceptional influence skills: you drive recommendations through expertise and trust, not positional authority
  • Bachelor's degree in Computer Science, Information Systems, or related field — or equivalent hands-on experience
Nice to Have
  • Managed Service Provider (MSP) background — managing teams that supported multiple client environments
  • Microsoft end user technology, email, and collaboration platform experience
  • Networking certifications (CCNA/CCNP, PCNSE) and/or ITIL Foundation
  • Experience in publicly traded, SOX-regulated environments
  • Experience supporting manufacturing or warehouse/distribution operations
  • Experience managing or working with offshore/distributed teams
Details
  • Location: St. Petersburg, FL or any approved remote state · Fully Remote workplace type
  • Travel: Occasional (~15–20%)
  • Position Type: Full-Time, Exempt (Salary)
  • Reports to: Chief Information Officer

Superior Group of Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • 8+ years of progressive infrastructure experience
  • 4–5 years managing infrastructure teams
  • Deep expertise in switching, firewalls, routing, wireless, SD-WAN, and voice
  • Experience with data center operations, servers, storage, virtualization, and backup/recovery
  • Proven team leadership experience, including developing and motivating teams
  • Exceptional influence and recommendation-building skills
  • Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent hands-on experience
  • Managed Service Provider background
  • Microsoft end-user technology, email, and collaboration platform experience
  • Networking certifications such as CCNA, CCNP, or PCNSE, and/or ITIL Foundation
  • Experience in publicly traded, SOX-regulated environments
  • Experience supporting manufacturing or warehouse/distribution operations
  • Experience managing or working with offshore/distributed teams
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The Company
HQ: St. Petersburg, FL
6,520 Employees
Year Founded: 1920

What We Do

Superior Group of Companies helps organizations strengthen their brands through three business areas: healthcare apparel for medical professionals and patients, custom branded merchandise and uniform programs, and outsourced contact-center services. Its portfolio combines apparel and promotional products with human customer-support operations, providing organizations with offerings and services intended to build brand alignment, customer and employee affinity, and positive service experiences.

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