Senior Lead Software Engineer- Payments Tech - AI-First Developer Portal & External APIs
This is your chance to shape an AI-first Developer Portal—a modern “front door” where clients and their systems can discover capabilities, onboard, troubleshoot, and integrate through agent-ready workflows and high-quality external APIs. As a Senior Vice President of Software Engineering within Payments Technology, you will lead teams and remain hands-on in building secure, stable, scalable platform capabilities that modernize the developer experience for the agentic era.
As a Senior Lead Software Engineer at JPMorgan Chase within Payments Technology, you will lead teams and remain hands-on in building secure, stable, scalable platform capabilities that modernize the developer experience for the agentic era
Role summary
You will own the technical direction and execution for an AI-native portal experience where:
- Core portal capabilities are designed to be consumed by agents and automation (with excellent human UX as a companion).
- Workflows are exposed as reusable actions/tools with strong security, auditability, and operational controls.
- External API experiences are productized to be easy to discover, evaluate, and integrate—at scale.
Job responsibilities
- Lead the creation of an AI-first Developer Portal experience: define architecture patterns for agent-ready workflows, tool/action schemas, context assembly, and safe execution.
- Build and operate AI-enabled support experiences (assistant + workflow automation) with contextual understanding of client/workspace state, integration progress, and troubleshooting signals.
- Design and deliver secure external API platform capabilities: contract-first API design (OpenAPI), versioning strategy, backward compatibility, idempotency, pagination, consistent error models, and developer usability.
- Own authentication and credential workflows for external integrations, including patterns for certificate handling, credential rotation, and secure onboarding journeys.
- Establish engineering standards for AI + automation in production: evaluation and test strategy, release gating, telemetry, audit logging, and incident response for AI/tooling systems.
- Remain hands-on (~50%) through critical-path coding, architecture reviews, code reviews, debugging, and performance/resiliency improvements.
- Drive cross-functional, federated delivery by partnering with API owners, security, and shared services to deliver a unified client experience despite distributed backend ownership.
- Coach and develop engineers: set expectations for quality, delivery discipline, design rigor, and collaboration; actively grow technical talent and leadership bench.
Required qualifications, capabilities, and skills
- Formal training or certification in software engineering concepts and 5+ years applied experience; demonstrated coaching/mentoring experience.
- 10+ years of software engineering experience building and operating distributed systems at scale.
- 3+ years of experience leading software engineering teams and delivering complex platforms/products with measurable outcomes.
- Strong hands-on backend development experience in Java (other modern backend stacks acceptable).
- Proven expertise building external-facing APIs and integration platforms, including contract-first design, lifecycle/version management, security controls, and operational readiness.
- Strong security fundamentals for external integrations: OAuth2/OIDC concepts, mTLS, PKI/certificates, secrets management, secure SDLC, and threat modeling.
- Experience building AI-enabled product capabilities in production (beyond simple chat): grounded retrieval/search, structured tool/action execution, guardrails, evaluation practices, monitoring, and auditability.
- Proficient in automation and continuous delivery methods; advanced understanding of agile and modern SDLC practices.
- Strong understanding of application resiliency and observability (logs/metrics/traces), performance engineering, and incident management.
- Experience working in regulated environments with strong controls, compliance requirements, and reliability expectations.
Preferred qualifications, capabilities, and skills
- Developer portal or developer-experience platform experience (onboarding journeys, documentation-as-a-product, integration tooling, sandbox/test experiences).
- Experience building workflow/orchestration systems (state machines, async processing, retries, compensating actions).
- Search and relevance experience (enterprise search, ranking, contextual retrieval, content quality signals).
- Cloud-native delivery experience (containers/Kubernetes) and event-driven architectures (webhooks/callbacks/streams).
- Prior payments, treasury, or broader financial-services platform experience.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in software engineering and 5+ years applied experience
- 10+ years software engineering experience building and operating distributed systems at scale
- 3+ years leading software engineering teams and delivering complex platforms/products
- Hands-on backend development experience in Java (other modern backend stacks acceptable)
- Proven expertise building external-facing APIs and integration platforms (contract-first design, lifecycle/version management)
- Strong security fundamentals for external integrations: OAuth2/OIDC, mTLS, PKI/certificates, secrets management, secure SDLC, threat modeling
- Experience building AI-enabled product capabilities in production: retrieval/search, structured tool/action execution, guardrails, evaluation, monitoring, auditability
- Proficient in automation and continuous delivery methods; advanced agile and modern SDLC practices
- Strong understanding of application resiliency, performance engineering, observability (logs/metrics/traces), and incident management
- Experience working in regulated environments with strong controls and compliance requirements
- Developer portal or developer-experience platform experience (onboarding, docs-as-product, sandbox/test experiences)
- Experience building workflow/orchestration systems (state machines, async processing, retries, compensating actions)
- Search and relevance experience (enterprise search, ranking, contextual retrieval)
- Cloud-native delivery experience (containers/Kubernetes) and event-driven architectures (webhooks/callbacks/streams)
- Prior payments, treasury, or broader financial-services platform experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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