Senior HR Operations Lead

Posted 7 Hours Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Artificial Intelligence • Information Technology • Consulting • Big Data Analytics
The Role
Owns HR operations end to end across seven APAC offices. Responsibilities include implementing and administering the HRIS, managing multi-jurisdiction compliance, coordinating payroll and EOR vendors, building people analytics dashboards, drafting policies and documentation, and designing onboarding, performance, and offboarding processes. This role is the company’s sole HR operations hire and requires independent judgment, startup-building experience, and the ability to manage compliance and people risk across multiple countries.
Summary Generated by Built In

Senior HR Operations Lead

OneByZero

Location: Bengaluru — supporting 7 offices across APAC

Reports to: Head of HR

Function: HR Operations — sole HR hire, owning the function end to end

Experience: 6+ years

About OneByZero

OneByZero is a Frontier Systems Integrator building agentic AI systems for leading banks,

telecommunications companies, insurers, and retailers across Asia Pacific. We work on

high-impact problems for institutions operating the financial and digital infrastructure of

the region.

We operate exclusively on AWS and leverage partnership programmes that provide co-sell

reach, funded innovation opportunities, and delivery credibility across multiple markets.

We value individuals who are technically strong, delivery-focused, collaborative, and

committed to solving complex engineering challenges.

The Role

We're hiring our first dedicated HR Operations lead — a builder who can design and run the

systems, policies, and compliance backbone our people function needs at this stage, with

full autonomy and no team beneath them (yet).

This isn't a maintenance role. You'll be building from a partial foundation, prioritising

ruthlessly, and making judgment calls without a legal or HR team to lean on.

What You Will Own

• HRIS & systems — select, implement, and administer our home-grown HR system as

the single source of truth for people data.

• Multi-jurisdiction compliance — own statutory leave, termination rules, and worker

classification (employee vs. contractor) across all 7 office locations.

• Payroll & vendor management — coordinate payroll vendors and EOR (Employer of

Record) providers across geographies; you won't run payroll by hand, but you're

accountable for accuracy and timeliness everywhere we operate.

• People analytics — build and maintain headcount, attrition, and comp benchmarking

dashboards that leadership and the board actually use.

• Policy & documentation — write and maintain the employee handbook, leave

policies, offer letter templates, and onboarding/offboarding processes, built for a

lean company without in-house legal backing every clause.

• Process design — create the operational rhythm (onboarding, performance cycles,

exits) from scratch or refine what exists.What We Are Looking For

• 6+ years in HR operations, with at least part of that as the sole or founding HR ops

function at a startup (150–500 headcount stage strongly preferred).

• Proven experience managing HR/payroll/compliance across multiple countries or

entities — ideally including Southeast Asia (Singapore, Vietnam, Malaysia or similar).

• Direct ownership of an HRIS implementation or migration, not just usage.

• Working knowledge of EOR models and when to use them vs. direct entities.

• Comfortable writing policy and legal-adjacent documentation without a legal team's

sign-off on every line.

• A track record of pushing back on leadership when compliance or people-risk is at

stake.

What We're Not Looking For

• Someone who's only operated inside a mature HR team with specialists to hand off

to — you need to be the specialist.

• A perfectionist who won't ship an 80%-good system fast.

What Success Looks Like in 90 Days

• Full audit of current HR ops (systems, policies, compliance gaps) delivered with a

prioritised fix plan.

• HRIS either selected or fully adopted as the system of record.

• Handbook and core policies drafted or updated for every active jurisdiction.

Why OneByZero

OneByZero is scaling a 200-person, 7-office AI consulting business — and its people

foundations need to scale with it. This role offers full ownership of that foundation from

day one, direct visibility to leadership and the board, and the chance to shape how the

company operates as it grows.



Requirements

What We Are Looking For

• 6+ years in HR operations, with at least part of that as the sole or founding HR ops

function at a startup (150–500 headcount stage strongly preferred).

• Proven experience managing HR/payroll/compliance across multiple countries or

entities — ideally including Southeast Asia (Singapore, Vietnam, Malaysia or similar).

• Direct ownership of an HRIS implementation or migration, not just usage.

• Working knowledge of EOR models and when to use them vs. direct entities.

• Comfortable writing policy and legal-adjacent documentation without a legal team's

sign-off on every line.

• A track record of pushing back on leadership when compliance or people-risk is at

stake



Skills Required

  • 6+ years of experience in HR operations
  • Experience serving as the sole or founding HR operations function at a startup
  • Experience managing HR, payroll, and compliance across multiple countries or entities
  • Experience including Southeast Asian jurisdictions such as Singapore, Vietnam, Malaysia, or similar
  • Experience at a startup with approximately 150–500 employees
  • Direct ownership of an HRIS implementation or migration
  • Working knowledge of EOR models and when to use them versus direct entities
  • Ability to write policies and legal-adjacent documentation independently
  • Track record of challenging leadership when compliance or people risk is involved
Am I A Good Fit?
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The Company
HQ: Singapore
Year Founded: 2023

What We Do

OneByZero is a consulting company specializing in artificial intelligence and data solutions, helping businesses transform and thrive in the digital age with AI-powered co-workers and data-driven consulting.

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