Senior HR Executive – People Operations

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
600K-1M Annually
Senior level
Artificial Intelligence • Healthtech • Software • Telehealth
Building AI agents for healthcare operations
The Role
Own day-to-day people operations for the India team, including attendance, payroll inputs, statutory compliance, employee lifecycle administration, employee relations, engagement, welfare, HR policies, POSH coordination, records, and vendor management. The role supports shift-based employees and requires hands-on execution, strong knowledge of Indian labor laws, and accurate HRMS and payroll administration.
Summary Generated by Built In
About 100ms
 
100ms is building AI agents that automate complex patient access workflows in U.S. healthcare — starting with benefits verification, prior authorisation, and referral intake in specialty pharmacy.
 
We help care teams reduce delays and administrative burden so that patients can start treatment faster. Our automation platform combines deep healthcare knowledge with LLM-based agents and robust ops infrastructure.

THE ROLE

    As our HR Executive, you will run day-to-day people operations for the India team. This is a hands-on role. You will own attendance, payroll inputs, compliance and the employee lifecycle yourself, and you will be the first point of contact for employees on HR matters. We are looking for someone who is precise with process, calm and clear with people, and comfortable in a fast-growing company.

WHAT YOU WILL DO

     

  • Attendance & Payroll: Manage daily attendance through the HRMS, process shift allowances and overtime, and prepare accurate monthly payroll inputs, including joiners, exits, and full-and-final settlements.
  • Statutory Compliance: Manage PF, ESI, PT, LWF, and gratuity requirements; maintain Karnataka Shops & Establishments registers and filings; and ensure HR practices remain aligned with applicable Labour Codes.
  • Employee Lifecycle: Own the employee lifecycle from offer letters and background verification through onboarding, induction, HR documentation, and exit formalities.
  • Employee Relations: Respond to employee queries and grievances promptly, and handle attendance, performance, and conduct-related matters fairly and confidentially.
  • Employee Welfare & Engagement: Plan and execute employee engagement and welfare initiatives, including support for night-shift teams covering transportation, safety, and wellbeing.
  • HR Policies & POSH: Draft, update, and implement HR policies covering leave, maternity, attendance, shifts, conduct, grievances, and exits. Support POSH compliance and coordinate with the Internal Committee.
  • HR Records & Vendor Management: Maintain accurate employee records and HRMS data, and coordinate with payroll, insurance, facilities, and other HR service providers.

WHAT WE ARE LOOKING FOR

     
  • 4–6 years of hands-on experience in HR Operations or a similar HR Generalist role.
  • Experience managing attendance and payroll inputs for a sizeable workforce, including shifts, overtime, joiners, exits, and full-and-final settlements.
  • Strong working knowledge of Indian labour laws and statutory compliance, including Labour Codes, maternity benefits, POSH, gratuity, and the Karnataka Shops & Establishments Act.
  • Hands-on experience with an HRMS such as Keka, greytHR, or Zoho People, along with strong Excel or Google Sheets skills.
  • Clear and professional communication skills, with the ability to work effectively with employees at all levels. Kannada or Hindi is a plus.
  • High ownership and strong attention to detail, with a hands-on approach and a willingness to execute rather than delegate.
  • Bachelor’s degree required; a Master’s in HR, such as MBA/PGDM/MSW in HR or Labour Welfare, is preferred.

WHY JOIN US

     
  • Own People Operations end-to-end for a growing team, with direct visibility and access to leadership.
  • Shape HR processes, policies, and programs as the company scales and evolves.
  • Work at a company applying AI to solve real-world problems in US healthcare.
  • Take on a high-ownership, hands-on role where your work directly impacts employees and the organization.

NICE TO HAVE

     
  • Experience working at a fast-growing startup, ideally through a period of rapid scaling.
  • Experience supporting shift-based or operations-heavy teams, including night-shift, field, or frontline employees.

Skills Required

  • 4–6 years of hands-on experience in HR Operations or a similar HR Generalist role
  • Experience managing attendance and payroll inputs for a sizeable workforce, including shifts, overtime, joiners, exits, and full-and-final settlements
  • Strong working knowledge of Indian labour laws and statutory compliance, including Labour Codes, maternity benefits, POSH, gratuity, and the Karnataka Shops & Establishments Act
  • Hands-on experience with an HRMS such as Keka, greytHR, or Zoho People
  • Strong Excel or Google Sheets skills
  • Clear and professional communication skills
  • Ability to work effectively with employees at all levels
  • High ownership and strong attention to detail
  • Bachelor's degree
  • Master's in HR, such as MBA, PGDM, or MSW in HR or Labour Welfare
  • Kannada or Hindi language skills
  • Experience working at a fast-growing startup
  • Experience supporting shift-based or operations-heavy teams, including night-shift, field, or frontline employees
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The Company
HQ: New Delhi
66 Employees
Year Founded: 2020

What We Do

100ms AI builds voice-first AI agents for healthcare operations, automating high-friction workflows like scheduling, intake, benefits verification, prior authorization, and telehealth coordination. We combine deep expertise in real-time communications with healthcare-grade AI infrastructure to help care teams scale with empathy, precision, and compliance. Our agents are designed to be safe enough for clinical use, human enough to build trust, and flexible enough to adapt to any workflow, from solo clinics to large health systems. Previously known for powering real-time video in platforms across EdTech, fitness, and virtual events, 100ms is now focused on transforming healthcare operations through conversational AI that works in the real world. Founded in 2020, we are a team of engineers, clinicians, and operators committed to building the future of healthcare conversations.

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