THE ROLE
WHAT YOU WILL DO
- Attendance & Payroll: Manage daily attendance through the HRMS, process shift allowances and overtime, and prepare accurate monthly payroll inputs, including joiners, exits, and full-and-final settlements.
- Statutory Compliance: Manage PF, ESI, PT, LWF, and gratuity requirements; maintain Karnataka Shops & Establishments registers and filings; and ensure HR practices remain aligned with applicable Labour Codes.
- Employee Lifecycle: Own the employee lifecycle from offer letters and background verification through onboarding, induction, HR documentation, and exit formalities.
- Employee Relations: Respond to employee queries and grievances promptly, and handle attendance, performance, and conduct-related matters fairly and confidentially.
- Employee Welfare & Engagement: Plan and execute employee engagement and welfare initiatives, including support for night-shift teams covering transportation, safety, and wellbeing.
- HR Policies & POSH: Draft, update, and implement HR policies covering leave, maternity, attendance, shifts, conduct, grievances, and exits. Support POSH compliance and coordinate with the Internal Committee.
- HR Records & Vendor Management: Maintain accurate employee records and HRMS data, and coordinate with payroll, insurance, facilities, and other HR service providers.
WHAT WE ARE LOOKING FOR
- 4–6 years of hands-on experience in HR Operations or a similar HR Generalist role.
- Experience managing attendance and payroll inputs for a sizeable workforce, including shifts, overtime, joiners, exits, and full-and-final settlements.
- Strong working knowledge of Indian labour laws and statutory compliance, including Labour Codes, maternity benefits, POSH, gratuity, and the Karnataka Shops & Establishments Act.
- Hands-on experience with an HRMS such as Keka, greytHR, or Zoho People, along with strong Excel or Google Sheets skills.
- Clear and professional communication skills, with the ability to work effectively with employees at all levels. Kannada or Hindi is a plus.
- High ownership and strong attention to detail, with a hands-on approach and a willingness to execute rather than delegate.
- Bachelor’s degree required; a Master’s in HR, such as MBA/PGDM/MSW in HR or Labour Welfare, is preferred.
WHY JOIN US
- Own People Operations end-to-end for a growing team, with direct visibility and access to leadership.
- Shape HR processes, policies, and programs as the company scales and evolves.
- Work at a company applying AI to solve real-world problems in US healthcare.
- Take on a high-ownership, hands-on role where your work directly impacts employees and the organization.
NICE TO HAVE
- Experience working at a fast-growing startup, ideally through a period of rapid scaling.
- Experience supporting shift-based or operations-heavy teams, including night-shift, field, or frontline employees.
Skills Required
- 4–6 years of hands-on experience in HR Operations or a similar HR Generalist role
- Experience managing attendance and payroll inputs for a sizeable workforce, including shifts, overtime, joiners, exits, and full-and-final settlements
- Strong working knowledge of Indian labour laws and statutory compliance, including Labour Codes, maternity benefits, POSH, gratuity, and the Karnataka Shops & Establishments Act
- Hands-on experience with an HRMS such as Keka, greytHR, or Zoho People
- Strong Excel or Google Sheets skills
- Clear and professional communication skills
- Ability to work effectively with employees at all levels
- High ownership and strong attention to detail
- Bachelor's degree
- Master's in HR, such as MBA, PGDM, or MSW in HR or Labour Welfare
- Kannada or Hindi language skills
- Experience working at a fast-growing startup
- Experience supporting shift-based or operations-heavy teams, including night-shift, field, or frontline employees
What We Do
100ms AI builds voice-first AI agents for healthcare operations, automating high-friction workflows like scheduling, intake, benefits verification, prior authorization, and telehealth coordination. We combine deep expertise in real-time communications with healthcare-grade AI infrastructure to help care teams scale with empathy, precision, and compliance. Our agents are designed to be safe enough for clinical use, human enough to build trust, and flexible enough to adapt to any workflow, from solo clinics to large health systems. Previously known for powering real-time video in platforms across EdTech, fitness, and virtual events, 100ms is now focused on transforming healthcare operations through conversational AI that works in the real world. Founded in 2020, we are a team of engineers, clinicians, and operators committed to building the future of healthcare conversations.









