As a Senior Executive Assistant within Chief Technology Office (CTO), you will partner with senior leadership in a fast-paced and highly dynamic environment, leveraging your proven track record of developing strong partnerships, anticipating needs and maximizing the effectiveness for executive-level leadership. You will provide high-level administrative and operational support managing complex calendars, travel, leadership meetings and priorities while playing an important role in coordinating CTO leadership visits, employee events, site activities and overall day-to-day office experience.
You will partner closely with the office of the Chief of Staff, Executive Assistants, Communications, Real Estate, Facilities, Technology Support and other key stakeholders to ensure leadership and site activities are coordinated and executed seamlessly. This role requires strong judgment, exceptional organization, attention to detail and the ability to independently manage multiple priorities in a fast-paced environment.
Job Responsibilities
- Act as a trusted partner and primary point of coordination for senior leaders, proactively anticipating needs, resolving scheduling conflicts and ensuring appropriate preparation and follow-up for key meetings and engagements.
- Provide senior-level executive support, including complex calendar management, meeting coordination, domestic and international travel, expense management and day-to-day prioritization.
- Serve as a floor/site management point of contact for CTO, coordinating day-to-day office needs and helping ensure a professional, organized and welcoming workplace experience for employees, senior leaders and visitors.
- Coordinate CTO leadership visits, Town Halls, employee engagement activities, recognition events, leadership meetings and other site-based activities, supporting planning through execution.
- Manage events and logistics, including conference rooms, catering, technology requirements, visitor access, seating, communications, materials and on-site execution.
- Maintain a forward-looking view of CTO events, leadership visits and site activities, proactively identifying conflicts, dependencies and coordination needs.
- Partner with office of the Chief of Staff, Executive Assistants, Communications and other stakeholders to ensure leadership and employee activities are appropriately coordinated.
- Maintain confidential information, exercise discretion and sound judgment, and ensure compliance with firm policies and procedures.
- Build strong relationships across the organization and collaborate effectively with colleagues and stakeholders at all levels.
Required Qualifications, Capabilities and Skills
- Minimum of 8 years of experience supporting executive-level leadership in a fast-paced and complex environment.
- Strong organizational skills and demonstrated ability to independently manage multiple priorities.
- Experience managing complex executive calendars and domestic and international travel.
- Experience coordinating executive visits, events, large meetings or employee engagement activities.
- Excellent interpersonal and communication skills with the ability to interact confidently with senior leaders and stakeholders at all levels.
- Strong attention to detail with demonstrated ability to anticipate needs and proactively resolve issues.
- Sound judgment and discretion in handling confidential and sensitive information.
- Proficiency with Microsoft Office tools, including Outlook, PowerPoint, Excel and Teams, and ability to quickly learn and leverage new technologies.
- Flexibility to support occasional activities outside normal business hours based on leadership visits, events and business needs.
Preferred Qualifications, Capabilities and Skills
- Experience supporting senior executives within Technology, Financial Services or another large corporate environment.
- Experience with office/floor coordination, workplace experience or site operations in addition to executive support.
- Experience planning and executing leadership visits, Town Halls, employee events and large-scale meetings.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Minimum 8 years of experience supporting executive-level leadership in a fast-paced and complex environment
- Strong organizational skills and ability to independently manage multiple priorities
- Experience managing complex executive calendars and domestic and international travel
- Experience coordinating executive visits, events, large meetings, or employee engagement activities
- Excellent interpersonal and communication skills with senior leaders and stakeholders
- Strong attention to detail and ability to anticipate needs and proactively resolve issues
- Sound judgment and discretion handling confidential and sensitive information
- Proficiency with Microsoft Office, Outlook, PowerPoint, Excel, and Teams
- Flexibility to support occasional activities outside normal business hours
- Experience supporting senior executives within Technology, Financial Services, or another large corporate environment
- Experience with office or floor coordination, workplace experience, or site operations
- Experience planning and executing leadership visits, Town Halls, employee events, and large-scale meetings
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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