Senior eCommerce Manager

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring a Senior Merchant for our eCommerce department! 

This is a full-time, on-site position at our Champaign, Illinois location. Working hours are Monday-Friday 8am-5pm. 

Typical pay for this position is $80,000-$90,000 annually. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range.

Shape the Storefront. Champion the Customer. Grow the Hobby. 

At Horizon Hobby, we believe great retail experiences do more than sell products. They help people discover passion, build confidence, develop new skills, and stay engaged for years to come. We are looking for a skilled Senior Merchant to lead the eCommerce commercial strategy and customer experience for Horizon Hobby's direct-to-consumer business.

This Sr. eCommerce Merchant is a highly visible leadership role responsible for transforming HorizonHobby.com into the best destination in the hobby industry. This role will lead a team of Digital Category Merchants and serve as Horizon Hobby's senior merchandising leader. They will be responsible for the performance and evolution of our direct-to-consumer experiences for Aircraft, Surface, Radios & Electronics, Parts & Accessories, and emerging categories.

Key Responsibilities  

• Lead the Digital Business: Define how customers discover products, learn about the hobby, navigate categories, engage with programs, and ultimately build deeper relationships with the Horizon Hobby ecosystem. 
• Drive Commercial Performance: Use customer insights, behavioral data, and retail instincts to identify growth opportunities and prioritize investments that create measurable results. 
• Lead Category Merchandising: Establish category strategies, growth plans, promotional priorities, assortment recommendations that will outperform the market.
• Create the Industry's Best Hobby Retail Experience: Lead efforts that will help customers: Select, Understand, Learn, Progress and Discover our products.
• Grow Loyalty and Customer Relationships: Lead the strategy behind programs and experiences that strengthen customer engagement.

The Ideal Candidate will have:

• 5+ years in eCommerce merchandising, buying, category mgt or similar areas.
• 3 + years managing large product assortments and promotional calendars.
• A degree in Business, Marketing, Management or a related field.
• Previous experience with Shopify, Salesforce or other similar eCommerce platforms.
• Experience creating a customer first strategy with strong communication and presentation skills. 
• A desire to build demand, grow categories, inspire teams, and create experiences that convert shoppers into lifelong enthusiasts.  

The Ideal Candidate will be able to:

• Think like a merchant, act like an owner, advocate like a customer.  
• Be able to bring eCommerce and User Experience elements together through a customer led strategy.
• Understand that confidence drives conversion, education drives loyalty, and engagement drives lifetime customer value. 
• Lead a team of Digital Category Merchants responsible for Aircraft, Surface, Radios & Electronics, Parts & Accessories, and emerging categories.
• Own the digital retail vision across product merchandising, category growth, educational experiences, loyalty programs, account engagement, promotions, and customer journeys.

Physical Requirements 

• Occasional lifting of office supplies and materials, up to 20 pounds.
• Ability to sit or stand for extended periods while working on a computer.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits & Other Perks

• Medical, Dental, Vision 
• HSA and FSA options 
• Short-Term and Long-Term Disability Insurance 
• Life Insurance and Supplemental Life Insurance 
• 401(k) with a company match 
• Paid Time Off 
• Paid Holidays 
• Internal Rewards 
• Discounts on Products 
• Additional Coverage such as accident, critical, hospital and pet insurance

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time.  In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated. 

Horizon Hobby, LLC is an equal opportunity and E-Verify employer