Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140 banners, including Albertsons, CVS, Dollar General, Family Dollar, HEB, Kroger, Loblaw, Metro, Publix, Sobeys, Southeastern Grocers, Meijer, HyVee, Total Wine & More and Wakefern. Linked to its market-leading Digital Incentives Network at many of the same retailers plus BJ's and Target, along with Neptune's exclusive ability to combine in-store and Digital OOH content into a single platform with unparalleled precision, scale and proven results, the Company is "one of one," uniquely positioned to seamlessly drive traffic, conversion and profitable revenue growth for retailers and advertisers. For more information, visit www.neptuneretailsolutions.com.
Neptune Retail Solutions is seeking a strategic and analytically driven Senior Director, Strategy and Insights to help lead the Digital Incentives Insights organization. As one of the senior leaders within the function, this individual will oversee a portfolio of key clients, manage a team of insights professionals, and serve as a primary analytics partner to Sales
This role requires a unique blend of leadership, client partnership, and hands-on analytical expertise. The successful candidate will lead a subset of the Digital Incentives Insights team while remaining actively engaged in data mining, performance analysis, insight generation, and executive-level storytelling that drives client growth and business value
Key Responsibilities
Client Portfolio Ownership & Sales Partnership
- Serve as the primary insights and analytics leader for an assigned portfolio of strategic clients and sales partners.
- Build strong, consultative relationships with Sales, Data Science, Product and client stakeholders.
- Support new business development, client retention, renewals, quarterly business reviews, and strategic planning initiatives.
- Translate business challenges into analytic solutions that drive measurable client value and revenue growth.
- Lead development and presentation of executive-level insights, business reviews, and strategic recommendations.
- Identify opportunities to expand Neptune's relationship with clients through innovative analytics and thought leadership.
- Act as a trusted advisor on digital incentives strategy, measurement, consumer behavior, and promotional effectiveness.
- Partner closely with Sales leadership to prioritize opportunities, address client needs, and drive growth within assigned accounts.
People Leadership & Team Development
- Lead, coach, and develop a team of insights professionals, providing ongoing support and guidance on all projects.
- Manage team workloads, project prioritization, staffing plans, and resource allocation to ensure successful delivery.
- Review and elevate team deliverables to ensure analytical rigor, insight quality, and executive-ready storytelling.
- Establish best practices, processes, and quality standards that improve team effectiveness and scalability.
- Support hiring, onboarding, and succession planning efforts to build a high-performing organization.
Hands-On Analytics & Insight Development
- Personally lead complex analyses using Neptune proprietary data assets, retailer data, consumer data, and third-party datasets.
- Mine, manipulate, and analyze large data sets to uncover trends, opportunities, and performance drivers.
- Develop compelling narratives that connect analytics to business outcomes and strategic opportunities.
- Design and implement measurement frameworks, KPIs, scorecards, dashboards, and reporting methodologies.
- Identify opportunities to improve methodologies, automate processes, and create innovative analytics offerings.
- Stay current on industry trends, retailer media networks, digital promotions, loyalty programs, and emerging measurement practices.
Qualifications
- 10+ years of experience in a related role having worked directly or indirectly with a Consumer Packaged Goods (CPG) company or a Retailer with 6+ years in a managerial/leadership capacity and prior experience at the Director level.
- Bachelor's Degree in Marketing, Business Analytics, Data Science or related field or equivalent experience.
- Ability to digest large datasets into actionable insights. Familiar with data manipulation software (i.e. Looker, MicroStrategy, etc.)
- Proven success with client leadership including strategic needs assessment, consultative delivery, and relationship building that lead to organic renewal and expansion.
- Demonstrated ability to lead, mentor, and coach team(s) on developing lasting customer relationships; act as leadership advisor to other managers and directors.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Strong problem-solving, and data interpretation skills.
- Excellent attention to detail and organizational skills.
- Ability to take initiative and follow through on assignments independently.
- Strong written and verbal communication skills.
- Ability to listen actively, understand stakeholder needs, and provide clear, helpful guidance.
- Comfortable working in a fast-paced, deadline-oriented environment.
Applicants must be able to work for any U.S. employer and not require sponsorship either now or in the future.
Applicant Privacy Notice
Neptune Retail Solutions is an Equal Opportunity Employer
Skills Required
- 10+ years of experience in a related role, with direct or indirect experience working with a Consumer Packaged Goods company or retailer
- At least 6 years of managerial or leadership experience
- Prior experience at the Director level
- Bachelor's degree in Marketing, Business Analytics, Data Science, or a related field, or equivalent experience
- Experience digesting large datasets into actionable insights
- Familiarity with data manipulation software such as Looker or MicroStrategy
- Proven client leadership, including strategic needs assessment, consultative delivery, and relationship building that drives renewals and expansion
- Experience leading, mentoring, and coaching teams in developing customer relationships
- Ability to advise managers and directors
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Strong problem-solving and data interpretation skills
- Excellent attention to detail and organizational skills
- Ability to take initiative and independently follow through on assignments
- Strong written and verbal communication skills
- Ability to actively listen, understand stakeholder needs, and provide clear guidance
- Comfort working in a fast-paced, deadline-oriented environment
What We Do
Neptune Retail Solutions is the leading provider that seamlessly connects the consumer through every step of their shopping journey by linking digital media, digital incentives and media at the moment of truth, at-shelf - making Neptune a critical advertising partner for CPGs and retailers seeking to drive strong and predictable sales results. Our In-Store Media Network is unique, providing media at-shelf in over 66,000 retail locations where 94% of consumer purchases are made, and is the foundation of what makes Neptune "one-of-one". We provide the largest digital incentives network in North America, delivering thousands of unique coupons, rebates and cash back incentives to millions of shoppers every month through our exclusive retail partnerships and apps. Our near-store DOOH Network contains over 725,000 screens and is powered by our breakthrough Polaris Targeting Platform featuring exclusive screen-level indexing capabilities to deliver contextual brand relevance in real-world environments that are linked to in-store campaigns and maximize sales performance. The Neptune Promotions Intelligence Platform analyzes billions of activations annually to continuously optimize campaign performance and planning, driving even stronger CPG results with each campaign. Whether in the world-at-large, in-app, or at-the-shelf, in store, we guarantee results on a never-before-seen scale. This is Neptune. The retail media leader in North America.
