Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.
- Drive Results: We think big, work smart, and execute fast to transform the future of commerce
- Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
- Champion Customers: We go the extra mile for our customers to help them unlock their full potential
- Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures
The Opportunity:
commercetools is looking for a highly motivated, results-oriented Deal Desk Manager to join our Deal Desk Team. In this role, you will support our sales teams with deal negotiation strategy, contracting documents and help to outline the pricing framework during the entire sales cycle. You will also have the opportunity to work cross-functionally throughout the organization at all levels. This role is a perfect match if you want to take your career to the next level and help support the growth of the fastest-growing e-commerce software company.
Your Mission:
- Partner in a trusted advisor capacity with Sales, Revenue Operations, Legal, and Finance to manage the contract review process for a variety of commercials, revenue recognition, and non-standard deal structures.
- Support developing global deal processes to ensure deals are structured and processed efficiently and aligned with internal company policies while meeting specific customer requirements.
- Understand the start-to-end processes to help facilitate all aspects of the role, from initial pricing strategy to order form creation to contract signatures, order processing and SFDC data management.
- Oversee commercial terms and non-standard approvals.
- Ensure pricing consistency, deal design accuracy, and develop winning strategies.
- Accelerate growth, improve sales velocity, and ensure fair value by executing on deal structuring practices & policies.
- Provide financial modeling and analysis to support decision-making and business impact.
- Provide ongoing enablement to Sales on the best practices for pricing and contracting.
- Regularly prepare and analyze KPIs and pricing trends.
What you need to succeed:
- Pricing/Deal Strategy experience in a SaaS environment.
- Experience with reviewing redlines, editing, and negotiating customer contracts.
- Analytical background with strong problem-solving skills and ability to navigate internal resources.
- Effective communication skills (written and verbal) with the ability to clearly explain complex concepts to all levels of the organization.
- Detail oriented, structured & pro-active attitude.
- Proficiency in Business Intelligence tools and Excel.
- Experience with Salesforce CRM & CPQ and NetSuite.
We care about your growth and well-being
💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks
☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip
💻 Learning & Development Budget
📚 Academy: Regular training sessions, access to Coursera and Babbel training courses
🙌 Our Benefits: Check them out by office here
⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees
🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment
Come grow with us!
We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.
At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
commercetools Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about commercetools and has not been reviewed or approved by commercetools.
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Healthcare Strength — Health coverage includes 100% employer-paid medical, dental, and vision for employees and dependents in the U.S. Global mental-health access via OpenUp further strengthens the health offering.
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Parental & Family Support — Parental leave is enhanced through Family Leave Plus, with up to 26 weeks fully paid for primary caregivers and 10 weeks for secondary caregivers in the U.S. This extends statutory leave and is positioned as a standout benefit.
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Flexible Benefits — Flexibility includes a Workation program to work up to 60 days per year from another country and an emphasis on flexible working hours and learning. Offices and global offsites support connection and mobility.
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What We Do
commercetools is the leading enterprise commerce platform, helping global businesses increase revenue and performance across every channel. Our technology powers unified digital experiences that connect B2C, B2B, in-store, and AI-driven commerce at enterprise scale. We’re a hub-based company built on collaboration, learning, and shared success. Our teams work together across offices in Munich, Boston, London, Valencia, Singapore, and beyond to shape the future of commerce — and win together. Trusted by industry leaders including Audi, Danone, Eurail, NBCUniversal, Sephora, and Volkswagen Group, commercetools enables enterprises to innovate confidently, move faster, and deliver measurable impact in a market that never stands still.
Why Work With Us
Our Guiding Stars are the values at the heart of our organization that drive everything we do: Drive Results, Cultivate Belonging, Champion Customers, and Adapt Boldly. We are committed to creating meaningful change not only in our industry but also in the communities we engage with.
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