ROLE SUMMARY
Solution Design & Delivery
- Design and deliver end-to-end solutions for defined data science problems, combining classical modelling, data transformation, and Generative AI / LLM techniques.
- Work hands-on with very large datasets across disparate stores and formats, from ingestion and transformation through to modelling and validation.
- Apply statistical and machine learning methods to business problems such as customer retention, campaign management, and commercial performance optimisation.
- Present results and prepare client-ready materials for project stakeholders, including C-level audiences, translating technical work into clear business narratives.
- Lead smaller data science workstreams, with support from internal leadership and the PMO, including day-to-day guidance for junior team members.
- Partner with delivery and account teams to scope problems, set realistic timelines, and manage stakeholder expectations.
- Create reusable documentation, presentations, and code libraries during projects so future engagements can build on prior work.
- Participate in internal education, research, and knowledge-sharing initiatives that raise the technical bar across the practice.
- 8+ years of overall experience in data science, with a track record of leading analytical workstreams independently.
- Degree in Mathematics, Statistics, Economics, Computer Science, Engineering, or a related field; MSc or PhD preferred.
- Solid grounding in probability theory, statistics, and core data science algorithms, with applied experience in areas such as customer retention and campaign management.
- Strong hands-on proficiency in Python for data analysis, modelling (PyTorch, TensorFlow, or JAX), and productionising code.
- Strong SQL, and comfort working across common data stores (relational, columnar/warehouse, and vector databases).
- Git and GitHub proficiency, including branching workflows and code review; experience with GitHub Actions (or equivalent CI/CD) preferred.
- Hands-on experience designing and building agentic LLM applications - tool calling, multi-step orchestration, and state management - using at least one modern framework (e.g., LangGraph, Pydantic AI, AWS Bedrock AgentCore, Google ADK, or the OpenAI Agents SDK), beyond simple prompt-and-response use of LLM APIs.
- Preferred: practical depth in one or more of MCP-based tool integration, RAG and embedding pipelines (including vector stores), model fine-tuning and RL-based post-training, and LLM guardrails and evaluation (e.g., Ragas, DeepEval, Langfuse, or similar).
- Experience with at least one major cloud platform (AWS, GCP, or Azure); Docker and basic containerised deployment preferred.
- Comfortable working with very large, complex datasets residing in different data stores and formats.
- Excellent verbal and written communication skills, with strong data visualisation ability and experience presenting to senior, non-technical stakeholders.
- Demonstrated leadership potential and the presence to guide junior team members and represent the company with clients.
- Nice to have:
- Software engineering hygiene (preferred): typed Python (Pydantic), testing with pytest, packaging, and dependency management (uv).
- Experience shipping LLM applications to production, including observability and cost/latency management (e.g., Langfuse, Phoenix, or similar LLMOps tooling).
- Experience in the life sciences industry is preferred.
- Executive Communication: Translates complex Data Science solutions into plain language for C-level and non-technical stakeholders.
- Technical Depth: Brings rigorous statistical and modelling judgement, paired with fluency in modern GenAI/LLM approaches.
- Discretion & Integrity: Handles sensitive client and internal information with professionalism and sound judgement.
- Leadership & Charisma: Guides junior colleagues day to day, even without a formal management title, and takes pride in their growth.
- Collaboration: A team player who builds strong working relationships across delivery teams, PMO, and clients.
- Work on real-world AI and advanced analytics solutions with measurable business impact.
- Collaborate with a global team of engineers and data scientists.
- Exposure to diverse industries, modern cloud platforms, and cutting-edge AI technologies.
- A collaborative culture that values real outcomes.
- High ownership, zero micromanagement.
- Rapid learning opportunities and diverse challenges.
- Flat organisational hierarchy with high visibility and accessibility to our leaders.
Skills Required
- 8+ years of overall data science experience, including independently leading analytical workstreams
- Degree in Mathematics, Statistics, Economics, Computer Science, Engineering, or a related field
- Applied knowledge of probability, statistics, core data science algorithms, customer retention, and campaign management
- Hands-on Python proficiency for data analysis, modeling, and production code
- Experience with PyTorch, TensorFlow, or JAX
- Strong SQL proficiency and experience with relational, columnar, warehouse, and vector databases
- Git and GitHub proficiency, including branching workflows and code review
- Hands-on experience building agentic LLM applications with tool calling, orchestration, and state management
- Experience with at least one agentic AI framework, such as LangGraph, Pydantic AI, AWS Bedrock AgentCore, Google ADK, or OpenAI Agents SDK
- Experience with at least one major cloud platform: AWS, GCP, or Azure
- Ability to work with very large, complex datasets across different stores and formats
- Excellent verbal and written communication, data visualization, and senior stakeholder presentation skills
- Ability to guide junior team members and represent the company with clients
- MSc or PhD
- GitHub Actions or equivalent CI/CD experience
- Depth in MCP tool integration, RAG, embedding pipelines, model fine-tuning, RL-based post-training, or LLM guardrails and evaluation
- Docker and containerized deployment experience
- Typed Python, Pydantic, pytest, packaging, and dependency management with uv
- Production LLM application experience, including observability and cost or latency management
- Life sciences industry experience
What We Do
At Lynx Analytics, we unravel a world of connections that hold the most paramount business intelligence; through the combinations of graph analytics, A.I. and machine learning. We live in a massively connected world - with new lines of connections rapidly forming every millisecond. And with this, newer and more relevant data that can either make or break businesses. Founded in 2010, Lynx Analytics is the brainchild of a group of INSEAD students and professors. Today we are home to an extremely talented team of data experts from top academic institutions like INSEAD, NUS and NTU. Our award-winning technology and Customer Happiness Index solution are deployed by leading communication service providers, and an increasing number of other data-rich enterprises - with the primary aim to regain control over customer satisfaction and drive critical business impact. In 2016 Hong Kong Telecom became our strategic investor and client.








