The Role
Manage and grow a European client portfolio for a mobile and CTV advertising platform. Responsibilities include monitoring and optimizing user acquisition campaigns, achieving client KPIs, identifying business development opportunities, delivering data-driven insights, promoting product features, leading client meetings and business reviews, and representing Smadex externally.
Summary Generated by Built In
Smadex is a performance advertising engine for mobile apps, enabling the world's leading marketers to grow across Mobile and Connected TV (CTV). Powered by AI models trained on real campaign outcomes, Smadex delivers profitable growth at scale. Headquartered in Barcelona, with teams across the Americas, EMEA, and APAC, Smadex is a business unit of Entravision (NYSE: EVC) and one of the fastest-growing DSPs.
To help us maintain our strong position in the industry, we are looking for a Senior Client Success Manager to manage and develop a portfolio of clients across Europe.
Location: Barcelona (Hybrid - 3 days office / 2 days remote)
Your Mission
As a Senior Client Success Manager, you will be the first point of contact for your clients, with a primary focus on growing and strengthening these partnerships on a daily basis.
This includes monitoring the performance of our user acquisition campaigns, optimizing campaigns against clients' KPIs, and consistently striving to exceed them. You will also be responsible for identifying and driving key business development initiatives to grow your portfolio.
The ideal candidate is a strong team player with excellent analytical skills, a proactive mindset, and a strong problem-solving attitude.
Tasks & Responsibilities
Skills & Requirements
What Is In It For You
Please note that we do not provide visa sponsorship. Candidates must have the legal right to work in Spain to be considered for this position.
To help us maintain our strong position in the industry, we are looking for a Senior Client Success Manager to manage and develop a portfolio of clients across Europe.
Location: Barcelona (Hybrid - 3 days office / 2 days remote)
Your Mission
As a Senior Client Success Manager, you will be the first point of contact for your clients, with a primary focus on growing and strengthening these partnerships on a daily basis.
This includes monitoring the performance of our user acquisition campaigns, optimizing campaigns against clients' KPIs, and consistently striving to exceed them. You will also be responsible for identifying and driving key business development initiatives to grow your portfolio.
The ideal candidate is a strong team player with excellent analytical skills, a proactive mindset, and a strong problem-solving attitude.
Tasks & Responsibilities
- Build and manage strategic partnerships within your portfolio.
- Identify growth opportunities and execute strategies to achieve business goals.
- Enable decision-making through data-driven strategies and actionable insights.
- Translate complex data analysis into clear and simple language for effective communication.
- Introduce and promote new product features aligned with customers' business needs and stage of growth.
- Lead client meetings and regular business reviews.
- Represent Entravision and Smadex externally and promote our in-house mobile advertising solution.
Skills & Requirements
- 3+ years of experience in mobile advertising, managing performance-based user acquisition campaigns through programmatic channels is required.
- Excellent written and verbal communication skills in English, with the ability to build and maintain strong relationships with clients.
- Strong analytical skills, with a deep understanding of cohort analysis and customer acquisition metrics (ROAS, CPM, IPM, CPI, and CPA).
- Strong understanding of the mobile app industry, including key players, media buying, sellers, suppliers, and MMPs.
- Proactive, disciplined, and highly organized, with the ability to manage and prioritize multiple tasks simultaneously.
- Positive attitude, passion for apps, and a strong problem-solving mindset.
What Is In It For You
- Great compensation package.
- Top location at the heart of Barcelona in a penthouse office with a rooftop terrace, barbeque, and a fully stocked fridge.
- Work from home: 2 days/week.
- Private Health Insurance.
- Access to LinkedIn Learning.
- Meal vouchers - Tickets Restaurant monthly allowance.
- Monthly gym allowance: Choose between DiR Gym and Wellhub.
- Regular team-building events.
- Fun and friendly work environment with talented marketers and engineers from over 40+ countries.
- And more!
Please note that we do not provide visa sponsorship. Candidates must have the legal right to work in Spain to be considered for this position.
Skills Required
- 3+ years of experience in mobile advertising
- Experience managing performance-based user acquisition campaigns through programmatic channels
- Excellent written and verbal communication skills in English
- Ability to build and maintain strong client relationships
- Strong analytical skills and understanding of cohort analysis and customer acquisition metrics, including ROAS, CPM, IPM, CPI, and CPA
- Strong understanding of the mobile app industry, including media buying, sellers, suppliers, and MMPs
- Ability to manage and prioritize multiple tasks simultaneously
- Legal right to work in Spain
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The Company
What We Do
Smadex is the transparent DSP engineered for growth. The number one solution for user acquisition, retargeting and branding campaigns. We address the challenges and concerns of marketers by providing a fully transparent platform built on strong technology, countless programmatic management features and powerful machine learning algorithms that focus on achieving real outcomes. Advertisers can access global consumers on the highest quality brand safe and viewable inventory at scale, and capture attention using strong and engaging ad formats to drive performance sales and brand metrics. Smadex partners with the leading third party platforms to provide the most innovative solutions and independent measurement. Our open platform can easily plug and play with any new external partners. Smadex is a technology company led by engineering and data science, working with agencies and direct clients across the globe. Smadex is a business unit of Entravision Communications (NYSE: EVC)
