Job Responsibilities:
- Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business.
- Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling.
- Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site.
- Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
- Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
- Proactively drive client outreach, follow-up, and appointment-based selling to sustain ongoing engagement beyond store visits.
- Support the boutique’s overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence.
Job Requirements:
- 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention.
- Demonstrated ability to manage and grow a solid, established client book with repeat and high-value clientele.
- Strong commercial mindset with a consistent track record of achieving and exceeding sales goals.
- Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty.
- Deep passion for luxury, fashion, craftsmanship, and brand storytelling.
- Ability to deliver outstanding service across all channels (in-person, written, phone, digital).
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment.
- Flexibility to work scheduled shifts, including weekends, evenings, and holidays.
- Physical ability to stand for extended periods and handle merchandise as required (lifting up to 30 lbs).
- Full adherence to company policies, procedures, and brand standards.
Skills Required
- 5+ years of experience in luxury retail or high-end client service
- Proven success in client portfolio development and retention
- Strong commercial mindset with a track record of achieving sales goals
- Exceptional communication and relationship-building skills
- Ability to deliver outstanding service across all channels
- Strong organizational skills and attention to detail
What We Do
Established in 2014 by Mike Amiri, the luxury menswear and womenswear brand, AMIRI, marries refined craftsmanship with the glamor of LA’s authentic skate and street culture. An LA native, founder Mike Amiri began his career in fashion by handcrafting unique stage pieces for iconic hard rockers such as Axl Rose and Steven Tyler. Eternally intrigued by such dark, heroic figures, his flair for tapping into this rock ‘n’ rock ethos led him to design an exclusive capsule collection for the LA-concept store, Maxfield. Since this debut collection, Mike established a distinct design signature with his deconstructed, hand-embellished denim jeans, leather jackets, grungy flannel shirting and graphic tee-shirts — all grounded in the nostalgic touchstones of his Californian youth. Early styles, like the MX1 jeans and Bandana Buckle boots, remain the pillars of AMIRI today, and the designer’s nascent DIY sensibility has since evolved into a studied and distinct savoir-faire. Today, AMIRI presents a collection bi-annually at Paris Fashion Week and is available from some of the most renowned retailers worldwide, such as Barneys, Bergdorf Goodman in New York, Galeries Lafayette in Paris, Selfridges in London and Joyce in Hong Kong. As its global presence grows, AMIRI remains faithful to its roots: each garment is still a labor of love, cut from the finest fabrics, produced in majority in LA, and often even hand-finessed in-house. More recently, production of leathergoods and tailored suiting moved to Italy. Since 2018, Mike Amiri has been a member of the CFDA. In 2018, he was also nominated for the Swarovski Award for Emerging Talent at the CFDA Fashion Awards and honored with the Emerging Talent Award at the Footwear News Achievement Awards. In 2019, Mike was nominated for the Menswear Designer of the Year at the CFDA Fashion Awards.
