Senior Business Operations Executive

Salary: £30,000 - £33,000 per annum
Contract Length: 12 month fixed term contract
Hours: Full-time, 35 hours/week. We are open to flexible working arrangements e.g., compressed hours.

Location: Stratford, London based (1-2 days per week in the office). We are open to flexible working requests for home-working from the successful candidate.
Deadline: Sunday 18 September 23:55

Application Method: In our commitment to Equality, Diversity and Inclusion, we are using Anonymous CVs through our recruitment portal. Please therefore ensure that you have completed the 'Work History' section of the application form and that you have answered the application questions. You will be asked to upload a CV, but we will not be using this as part of the shortlisting process, and it will therefore not be reviewed. We would like you to submit a covering letter online in the text box provided. Please include your motivations for applying for the role and how you feel your skills and experience are a good match.

Do you pride yourself with having strong organisation and coordination skills? Are you a strong communicator, with experience in working with multiple stakeholders,  looking to help us beat cancer?

What will I be doing?

You will join our Supporter Led Fundraising and Engagement directorate and deliver exceptional operational support. You’ll manage and own processes to ensure operational efficiency within the directorate, allowing staff to deliver a great supporter experience in line with the department strategy.

You could come from an Operational admin background, Facilities administration or Office Management.

Make an impact every day by:

• Working in partnership with other teams across the organisation and within Supporter Led Fundraising to ensure a consistent and seamless experience for all supporters.

• Working with all operational colleagues to ensure operational support is delivered efficiently, enabling the department to deliver its core business activities

• Providing operational support to the Compliance Manager and adhering to all CRUK data protection and financial policies at all times

• Liaising with internal stakeholders to review, and provide assets and materials for the fulfilment of the supporter journey across all department products, including guides, marketing materials, thanking, stewardship plans, research information and communications

• Establishing a key role in the development of processes, procedures and documentation for internal staff and external supporter audiences to ensure efficiencies and the best possible supporter journey

• Supporting a range of Supporter Led Fundraising and Operations projects to ensure milestones are met, incl. Relay for Life and Campaigns activity, by sharing subject matter expertise and knowledge of internal processes, and by managing relationships with relevant stakeholders

You’ll be able to bring to the role:

• Relevant experience of organisation and coordination, with the ability to work to tight deadlines, manage own workload, and delegate work within a team

• Excellent communication and influencing skills with strong experience of stakeholder management

• Relevant experience of building strong professional relationships with a range of internal stakeholders at all levels

• Ability to plan effectively, manage multiple activities and deliver to deadlines

• A good understanding of Visio and other Microsoft Office programs is advantageous

Full job description (please contact us if you would like this in an accessible format): Here

What will I gain?

Without you we wouldn’t be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, and much more. We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all of our roles wherever possible. Depending on your role, options for flexibility could include home-working, reduced or flexi-hours, job shares, job splits, and core hours. For the majority of our office-based roles you’ll only be required to work from a specific location for 1 or 2 days a week on average.

You’ll also be able to access a wide range of learning and development opportunities. And ultimately you’ll know that you’ll be changing lives through your work. 

If you’re as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.