The Role
Build backend services, APIs, BFFs, orchestration layers, and reusable business services for a Sales Command Center. Integrate Microsoft Dynamics 365 and Dataverse with enterprise systems using secure REST, asynchronous, and event-driven patterns. Implement authentication, resilience, caching, read models, observability, testing, and CI/CD. Troubleshoot production integrations across user interfaces, backend services, APIs, and CRM systems.
Summary Generated by Built In
StatusNeo is a global AI-native transformation firm helping enterprises design, engineer, and govern AI-led systems with trust at the core.
We work with global enterprises across BFSI, retail, healthcare, airlines, and platform-driven industries to transform how software is built, operated, and scaled in an AI-first world.
Our work is anchored in Authentic AI™ — an approach that treats AI not as a feature or experiment, but as a continuously evolving system that must be engineered with intent, accountability, and governance.
At StatusNeo, we don’t just talk about AI transformation.
We build it — across engineering platforms, AI-native SDLC, agentic systems, and enterprise operating models
ROLE MANDATE
Build the backend services, APIs and orchestration layer behind the Sales Command Center. The role sits between the web/iOS experiences and Dynamics 365, creating reusable services that combine CRM information with data and workflows from other enterprise platforms.
KEY RESPONSIBILITIES
• Design and develop backend services using Python and FastAPI.
• Build BFFs, domain APIs and reusable business services supporting the Sales Command Center.
• Implement secure integration with Microsoft Dynamics 365 / Dataverse.
• Build orchestration services combining CRM data, documents, customer context, sales workflows and other enterprise systems.
• Implement REST APIs, asynchronous workflows and event-driven integration patterns.
• Build Dynamics adapter / anti-corruption layers so UI and domain services do not become tightly coupled to CRM schemas.
• Implement authentication, authorization, idempotency, retries, timeouts, circuit breakers, rate limits, caching and canonical error handling.
• Develop read models and caching patterns where high-volume requests should not directly hit Dynamics.
• Use Azure API Management, Service Bus / Event Grid, Key Vault and Azure Monitor / Application Insights.
• Write unit, integration and contract tests and contribute to CI/CD quality gates.
• Troubleshoot production and integration issues across UI, APIs, backend services and Dynamics.
REQUIRED SKILLS
• Python
• FastAPI
• REST APIs and microservices
• Azure application development
• Azure API Management
• Azure Service Bus / Event Grid
• Azure Functions / App Service / containers
• SQL / NoSQL
• Redis or equivalent caching
• OAuth 2.0 / OIDC / JWT
• Observability and distributed tracing
• CI/CD and automated testing
• Dynamics 365 / Dataverse Web API
• Dynamics workflows, security roles and service limits
PREFERRED EXPERIENCE
• Headless CRM implementation experience
• BFF and API gateway architecture
• Event-driven read-model patterns
• CRM integration with document, analytics or customer-data platforms
• Financial-services technology experience
Skills Required
- Python development experience
- FastAPI experience
- REST APIs and microservices experience
- Azure application development experience
- Azure API Management experience
- Azure Service Bus or Event Grid experience
- Azure Functions, App Service, or container experience
- SQL or NoSQL experience
- Redis or equivalent caching experience
- OAuth 2.0, OIDC, or JWT experience
- Observability and distributed tracing experience
- CI/CD and automated testing experience
- Dynamics 365 or Dataverse Web API experience
- Experience with Dynamics workflows, security roles, and service limits
- Headless CRM implementation experience
- BFF and API gateway architecture experience
- Event-driven read-model pattern experience
- CRM integration with document, analytics, or customer-data platforms
- Financial-services technology experience
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The Company
What We Do
xperts in CLOUD NATIVE TECHNOLOGY CONSULTING & SOLUTIONS. We build, maintain & monitor highly scalable, modular applications that leverage elastic compute, storage and network of leading cloud platforms. Backed by Digital Leadership of the Big3 in strategy consulting in the US, we partner with fortune businesses across the globe and lead their business technology transformation.
