The Role
Provide pre-sales technical support, prepare proposals and proofs-of-concept, deploy and maintain backup/security solutions, deliver trainings, and provide on-site first-level troubleshooting for customer systems.
Summary Generated by Built In
Company Description
Qualifications
An IT Solutions
Job DescriptionRESPONSIBILITIES:
- Reports to Technical Manager and supports the Sales Team.
- Involved in pre-sales, solution deployment and maintenance.
- Prepares and delivers business and security value solutions for customers, including proposal writing, presentation, conducting Proof-of-Concept to showcase its technical feasibility when necessary.
- Develops technical specifications to describe customer requirements.
- Prepares technical presentations and provides trainings to the customers.
- Provides (on-site) 1st level support and troubleshooting of solutions deployed to customers
- Field work is required
Qualifications
- Bachelor’s/College Degree: Engineering(Computer/Telecomunication) Computer Science/Information Technology
- At least 3 years working experience in a Systems Integration Industry
- Familiar with commonly used security concepts, best practices and standard procedures
- Good analytic, troubleshooting and problem solving skills
- Good written and verbal communication skills
- Must be a team player, capable of working under pressure in a continually changing environment
- Has the ability to work alone efficiently, with minimal supervision
Required Knowledge, Skills and Experience in any of the solutions below:
- Symantec -Endpoint Protection (SEP), Messaging Gateway (SMG), Data Loss Prevention, ITMS (formerly Altiris), Advanced Threat Protection
- Veritas - NetBackup, Backup Exec, Infoscale Solutions (Storage Foundation, Volume Replication, Veritas Cluster Server)
- ASG - Workspace (Cloud Factory), Mobius Document Direct, Zena
- AppDynamics - Application Performance Management, End User Monitoring, Infrastructure Visibility
- Bluecoat - Web ProxySG, CASB (Elastica)
Skills Required
- Bachelor's/College Degree in Computer/Telecommunication Engineering, Computer Science, or Information Technology
- At least 3 years working experience in a Systems Integration industry
- Familiarity with common security concepts, best practices, and standard procedures
- Strong analytic, troubleshooting and problem solving skills
- Good written and verbal communication skills
- Ability to work as a team player under pressure in a changing environment
- Ability to work independently with minimal supervision
- Field work required (on-site customer support)
- Experience with Symantec Endpoint Protection (SEP)
- Experience with Symantec Messaging Gateway (SMG)
- Experience with Symantec Data Loss Prevention (DLP)
- Experience with Symantec ITMS (Altiris)
- Experience with Symantec Advanced Threat Protection (ATP)
- Experience with Veritas NetBackup
- Experience with Veritas Backup Exec
- Experience with Veritas Infoscale Solutions (Storage Foundation, Volume Replication, Veritas Cluster Server)
- Experience with ASG Workspace (Cloud Factory)
- Experience with ASG Mobius Document Direct
- Experience with ASG Zena
- Experience with AppDynamics (APM, End User Monitoring, Infrastructure Visibility)
- Experience with Bluecoat Web ProxySG
- Experience with Bluecoat CASB (Elastica)
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The Company
What We Do
CollarFinder Management Consultancy Inc. is a Philippines-based business consulting and professional services firm that helps companies, particularly startups, grow and solve operational challenges. Its services include business registration, accounting, recruitment and executive search, marketing, legal and HR consulting, IT and web development, virtual assistance, and recruitment process outsourcing. The company also supports talent acquisition and business process optimization for organizations across diverse industries.
