Senior Associate, Client Services

Posted 4 Days Ago
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New York, NY, USA
In-Office
80K-85K Annually
Senior level
Marketing Tech
The Role
Manage end-to-end influencer marketing campaigns, including creator identification, outreach, contracting, briefings, content review, launch execution, budget tracking, reporting, and relationship management. Support client communications, monitor campaign performance, identify risks, and recommend optimizations. Collaborate cross-functionally to deliver strong client experiences and retention while developing strategic judgment and leadership skills.
Summary Generated by Built In

Location: Lower East Side, NYC (Hybrid, 3 days in-office)
Employment Type: Full-Time
Department: Client Services
Reporting to: Senior Manager or Manager, Client Services
Salary Range: $80,000 – $85,000

We’re growing our Client Services team and are looking for a Senior Associate to help bring some of the industry’s most exciting creator partnerships to life. You’ll support campaigns for some of the world’s most recognizable consumer brands, owning execution from creator identification and outreach through reporting and ensuring every campaign runs smoothly along the way.

We’re looking for someone who combines exceptional attention to detail with genuine curiosity. You ask thoughtful questions, care about the “why” behind the work, and aren’t satisfied with simply checking boxes. You take ownership, communicate proactively, and set a strong example for those around you through the quality of your work and your willingness to learn.

This role is ideal for someone looking to deepen their client service and influencer marketing expertise while building the judgment and leadership skills required to progress into management.

WHAT YOU'LL DO

  • End-to-End Deliverables: Own influencer identification and rationale, outreach, contracting, kickoff briefings, and ongoing relationship management.
  • Campaign Execution: Manage the details of campaigns, including content review, pushing content live, and maintaining accurate internal budget trackers.
  • Strategic Support: Assist Managers with client relations by preparing status documents, tracking ongoing campaign measurement, and synthesizing reporting data.
  • Proactive Optimization: Monitor campaigns daily to track success, identify potential roadblocks early, and propose creative optimization ideas to senior team members.
  • Cross-Functional Collaboration: Partner with internal teams to ensure a seamless client experience and contribute to high client retention.

WHO YOU ARE

  • Experienced Campaign Operator: You have 3+ years of agency experience managing influencer campaigns and can confidently balance timelines, budgets, creator relationships, and competing priorities.
  • Data-Driven Storyteller: You have a strong grasp of campaign performance metrics and know how to turn data into clear, actionable insights for clients and internal stakeholders.
  • Marketing Scholar: You stay curious about the evolving social landscape, creator economy, and broader marketing ecosystem. You’re always looking to understand what’s working and why.
  • Trusted Teammate: You communicate proactively, follow through on commitments, and consistently deliver high-quality work. Your attention to detail and professionalism make you a reliable partner to clients and colleagues alike.
  • Creator Marketing Enthusiast: You understand that influencer marketing is ultimately about people. You have strong instincts for creators, audiences, and culture, and enjoy building authentic relationships that drive campaign success.

    ABOUT US

    Fohr is the original influencer advertising agency. Thirteen years ago, we launched the world’s first influencer platform. Today, we’re creating industry-leading campaigns for a world-class roster of brands including OLLY, Sulwhasoo, Kohl's, Walmart, DICK’S Sporting Goods, Pandora, European Wax Center, Not Your Mother’s, and ONNIT.

    Based on the Lower East Side of NYC, our team of ~75 people combines deep expertise with proprietary technology. We were proud to be named one of TIME’s Fastest Growing Companies in 2024, awarded the Hyer Breakthrough Culture Award in 2025, and named one of FastCo’s Most Innovative Places to Work in 2025. Fohr is proudly independent, and we’re building a company that attracts, supports, and retains the very best people in the industry.

    FOHR VALUES

    Everything we do is rooted in our Fohr Values:

    • Excellence – We strive not just for our best, but for a level beyond that high mark.
    • Individuality – We have a Fohr way of doing things. Thinking differently is in our DNA.
    • Curiosity – We seek to understand the things we don’t agree with, we investigate ideas before discarding them, and we question the status quo instead of following it.
    • Ownership – We are dependable and deliver on expectations.
    • Camaraderie – We look to build meaningful relationships in the workplace.
    • Optimism – We believe deeply in the potential of our colleagues and clients and give the support and encouragement needed to reach that potential.

    EQUAL OPPORTUNITY STATEMENT

    Fohr is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local laws.

    Skills Required

    • 3+ years of agency experience managing influencer campaigns
    • Ability to balance campaign timelines, budgets, creator relationships, and competing priorities
    • Strong grasp of campaign performance metrics and ability to turn data into actionable insights
    • Knowledge of the social landscape, creator economy, and broader marketing ecosystem
    • Strong creator, audience, and cultural instincts with an ability to build authentic relationships
    • Exceptional attention to detail, proactive communication, ownership, and professionalism
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    The Company
    HQ: New York, NY
    107 Employees
    Year Founded: 2013

    What We Do

    An ambassador marketing company on a mission to improve the way brands and influencers work together. We are a team based in New York City, who believe in taking care of our people, our products, and our profits - very specifically in that order. We constantly seek progress over perfection. We see failure as opportunity to learn.

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