Senior Account Manager

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Poland
Remote
12K-23K Annually
Senior level
Information Technology • Software • Design
The Role
Manage executive client relationships, drive multi-service adoption (design, engineering, AI, DevOps, QA, managed services), build account business plans, identify expansion whitespace, lead large pursuit/RFP orchestration, track satisfaction, resolve escalations, and ensure commercial performance.
Summary Generated by Built In

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

We are looking for (Senior Account Manager) to join our Team!

Salary ranges:
  • PLN 12 000 - 19 000 monthly gross (Contract of employment).
  • PLN 14 400 - 22 800 monthly before tax (Long-term contract (B2B)) + 20 paid days off.
What will you do as Senior Account Manager?
  • Manage executive relationships and account governance for assigned clients.
  • Drive multi-service adoption across product design, product engineering, AI enablement, DevOps, quality engineering, and managed services.
  • Build and execute annual Account Business Plans, including revenue targets, pursuit roadmaps, and relationship mapping.
  • Proactively identify whitespace and expansion opportunities through business reviews, market intel, and internal delivery insights.
  • Lead pursuit orchestration for large-scale engagements and RFPs, collaborating with deal desk, solution architects, and delivery leaders.
  • Track client satisfaction, resolve escalations, and ensure commercial performance.

Requirements
  • At least 5 years of relevant, similar industry-specific experience in business development.
  • Proven track record in managing enterprise accounts for Tier-1/2 IT services or product engineering companies.
  • Exposure to selling across Europe with additional experience in UK, Middle East, and North America markets.
  • Strong experience in solution-led selling, multi-stakeholder management, and large deal pursuits.
  • Deep understanding of enterprise transformation drivers in industries like BFSI, Retail, Manufacturing, and High-Tech.
  • Impressive written and verbal communication skills and interpersonal abilities.
  • Strong negotiations skills.
  • Proven ability to plan and execute a strategy for selling new services.
  • Excellent command of written and spoken English (CEFR C1+), Polish not required.

Benefits
  • Access to the WorkSmile platform offering benefits adapted to your preferences:
    • Multisport card,
    • Private health insurance package,
    • Life insurance,
    • And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
  • PLN 175 monthly lump sum (ryczałt) for remote employees (UoP contract).
  • Discounts on Apple products (B2B contract).
  • Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions.

Don't hesitate and apply right away!
At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help! 

Skills Required

  • At least 5 years of relevant, similar industry-specific experience in business development.
  • Proven track record in managing enterprise accounts for Tier-1/2 IT services or product engineering companies.
  • Exposure to selling across Europe and experience in UK, Middle East, and North America markets.
  • Strong experience in solution-led selling, multi-stakeholder management, and large deal pursuits.
  • Deep understanding of enterprise transformation drivers in BFSI, Retail, Manufacturing, and High-Tech.
  • Impressive written and verbal communication skills and interpersonal abilities.
  • Strong negotiation skills.
  • Proven ability to plan and execute a strategy for selling new services.
  • Excellent command of written and spoken English (CEFR C1+).
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The Company
HQ: Poznań
501 Employees
Year Founded: 2008

What We Do

Netguru is a digital acceleration consultancy founded in 2008. Netguru builds digital products that let people do things differently – offering digital acceleration tools, resources and know-how to companies of all shapes and sizes – to make beautifully designed digital products in a way that’s fast and fits their needs. Netguru provides consulting services in product development, creating software solutions, and product design. Since our founding in 2008, our team has completed more than 1000 projects and has 500+ people on board working from all over the world. Currently, Netguru collaborates with the largest brands in the world, such as UBS, Merck, Volkswagen, IKEA, and Keller Williams, as well as fast-growing innovators in the financial (Solaris), education (Babbel) or robotics (Temi) industries. Netguru has been recognized as one of the fastest-growing companies in Europe. Our company was featured in the prestigious Deloitte’s Technology Fast 50 (four times) and in The FT 1000 list in 2017, 2018, 2019, and 2022. We're a certified B Corporation since 2020. Netguru was also recognized among the Best Workplaces, Poland in the 2021 edition of the Great Place To Work® listing. Connect with us to keep up to date with news from Netguru and follow the latest trends in our industry.

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