SENIOR ACCOUNT MANAGER

Posted 3 Days Ago
Be an Early Applicant
Los Angeles, CA, USA
In-Office
Senior level
Agency • Digital Media • Consulting • SEO
The Role
Own client relationships and ensure strategy and program delivery for assigned accounts. Set objectives and timelines, project-manage deliverables, lead strategy and start-up meetings, coordinate cross-functional teams, analyze program performance and P/L, advise on online marketing best practices, and oversee billing and forecasting to improve client metrics.
Summary Generated by Built In
Company Description

Be a part of a new breed of Agency!

The more you learn about us, the more you’ll realize that Six Spoke is more than your typical company. Our goal is to be a new breed of agency for a new age.

Discoverability Marketing. Digital Media. Empowered Consumers. Disruptive Technologies. Globalization. The Social Web.

We help our clients navigate in this new era where brands must transform their marketing and advertising strategies in order to effectively engage and connect with their customers and their communities anywhere in the world.

In order to do this, we’ve combined a brand and advertising consultancy, a full-service interactive agency, and a media company, layered on some kick-ass technology and global offices to provide our clients with the know-how and capabilities that make us the mad men and women of the modern world.

Oh yeah, and ultimately our goal is to change the world while having fun.

To learn more about why Six Spoke Media is one of the fastest-growing agencies in the country, visit www.sixspokemedia.com

Job Description

The Senior Account Manager is responsible for the overall client satisfaction, strategy, and program delivery for assigned accounts.  Responsibilities include, but are not limited to:

  • Serve as primary relationship owner for assigned accounts, and support the Account Director on other client accounts

  • Set client program objectives and project timelines as part of the start-up process 

  • Project manage all responsible parties for on-time, on-budget deliverables

  • Communicate client requirements to analysts, strategists, copywriters, developers, and designers

  • Lead client strategy review sessions, internal and external start-up meetings

  • Oversee all the activities for a given account to ensure client expectations are met

  • Proactively seek opportunities to improve client metrics

  • Advise best practices for online marketing strategies to drive client goals/metrics

  • Analyze the effectiveness of client programs, and recommend improvements or additional services as appropriate. 

  • Oversee client billing and forecasting

  • Analyze and report P/L, client by client, and aggregated

Qualifications

  • Strong performance in Bachelor’s and/or Master's degree program required
  • Very strong customer service orientation

  • 5+ years of Account Management or Project management experience 

  • Extreme attention to detail 

  • Proactive, take-charge attitude

  • Demonstrated capacity for independent initiative 

  • Strong written & verbal communication skills

  • Strong presentation skills

  • Strong interpersonal skills and ability to build relationships 

  • Proficiency in Word, Excel, and PowerPoint, and Google suite tools

  • Proven ability to learn new tools and software quickly and independently 

  • Ability to work in a variety of marketing projects/media (creative, analytical, technical, etc.)

  • Marketing, consulting, or client services industry experience a plus

  • Experience in a startup environment a plus

Additional Information

PLEASE APPLY ONLINE AT http://www.smartrecruiters.com/SixSpokeMedia

Skills Required

  • Bachelor's and/or Master's degree strong academic performance
  • Very strong customer service orientation
  • 5+ years of Account Management or Project Management experience
  • Extreme attention to detail
  • Proactive, take-charge attitude
  • Demonstrated capacity for independent initiative
  • Strong written and verbal communication skills
  • Strong presentation skills
  • Strong interpersonal skills and ability to build relationships
  • Proficiency in Word, Excel, PowerPoint, and Google suite tools
  • Proven ability to learn new tools and software quickly and independently
  • Ability to work in a variety of marketing projects/media (creative, analytical, technical)
  • Marketing, consulting, or client services industry experience
  • Experience in a startup environment
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The Company
30 Employees
Year Founded: 2009

What We Do

Six Spoke Media is a full-service digital advertising and marketing agency that helps businesses grow through strategic planning and execution. They offer a diverse suite of services, including branding, digital marketing, social media management, content creation, PPC, and SEO. The agency provides strategic consulting across various sectors, including interactive technology and integrated media, to support both global corporate and nonprofit organizations.

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