The Role
Own and grow a portfolio of key iGaming operator accounts, managing relationships, renewals, commercial negotiations, revenue targets, upselling, promotions, and strategic account plans. Present quarterly business reviews, resolve client issues, coordinate cross-functional delivery, monitor account performance, and represent the company at client visits and industry events. The role also mentors Account Managers and serves as the internal voice of key customers.
Summary Generated by Built In
About the role
As a Senior Account Manager at Booming Games, you will ideally based in Gibraltar and be a vital link between the company and our clients, ensuring that their needs are met and their expectations are exceeded. You will work closely with our sales, marketing, and product teams to drive revenue growth and enhance customer satisfaction. If you are passionate about iGaming and have a proven track record of success in account management, we want to hear from you!
Responsibilities
* Own a portfolio of key operator accounts end to end, acting as their senior point of contact and trusted partner at Booming Games
* Build relationships at every level of each operator, from casino and CRM teams through to heads of casino and C-level decision makers
* Lead commercial negotiations with your operators, including contract renewals, commercial terms, exclusives, and bespoke or branded game deals
* Build and own a strategic account plan for each key account, with clear revenue targets, growth objectives and actions over a 12–24 month horizon
* Be accountable for revenue growth across your portfolio, reporting regularly on performance vs budget, forecasts and pipeline
* Spot and drive upsell and cross-sell opportunities, such as new releases, new markets and jurisdictions, and promotional campaigns
* Check lobby positioning and daily performance across your accounts, and agree joint marketing and promotional plans that win our games better placement and visibility
* Run quarterly business reviews with senior operator stakeholders, presenting performance insights, market trends and growth plans
* Be the voice of the customer internally, working with Product, Studio, Marketing, BI, Compliance and Operations to deliver what your key accounts need
* Anticipate risks within your accounts and resolve issues quickly to protect long-term relationships
* Mentor and support Account Managers, sharing best practice and helping raise standards across the team
* Represent Booming Games on client visits and at industry trade shows and events
Requirements
* Strong experience as Account Manager (B2B) or Casino Manager within the iGaming industry is a must
* Fluency in English is a must - knowledge of any other language is nice to have
* Strong understanding of the iGaming market
* Confident building relationships at every level of an operator, from operational teams through to C-level
* Self-starter and motivated to succeed individual with highly developed social and communication skills
* Strong negotiation skills, with a track record of closing renewals and commercial terms with senior operator stakeholders
* Able to handle difficult clients and the pressure that comes along with it
* A proactive problem solver
* Ability to cope with a fast-paced, complex and rapidly changing environment
* Commercially minded, with strong analytical/numerical skills
* Excellent verbal and written communication skills
* Able to work independently, with very little supervision
Good to know
* In order to be considered, please submit your CV in English
* We kindly ask for your understanding that we can only consider applicants within the the Central European Timezone +/- 2
* This full-time position can be a permanent consultant basis for contractors in Gibraltar or nearby Spain
Why Work for Booming Games
Founder led. Impact driven. Employee centric.
At Booming Games, we're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions! Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft!
Our perks
* We’re a 100% remote-first company, offering a best-in-class remote experience
* Competitive package
* Family-friendly policies
* Career growth opportunities
* Zestful working environment
* Knowledge sharing opportunities
* Dynamic culture surrounded by industry experts
* Company social events for team bonding
Contact
HR Team
As a Senior Account Manager at Booming Games, you will ideally based in Gibraltar and be a vital link between the company and our clients, ensuring that their needs are met and their expectations are exceeded. You will work closely with our sales, marketing, and product teams to drive revenue growth and enhance customer satisfaction. If you are passionate about iGaming and have a proven track record of success in account management, we want to hear from you!
Responsibilities
* Own a portfolio of key operator accounts end to end, acting as their senior point of contact and trusted partner at Booming Games
* Build relationships at every level of each operator, from casino and CRM teams through to heads of casino and C-level decision makers
* Lead commercial negotiations with your operators, including contract renewals, commercial terms, exclusives, and bespoke or branded game deals
* Build and own a strategic account plan for each key account, with clear revenue targets, growth objectives and actions over a 12–24 month horizon
* Be accountable for revenue growth across your portfolio, reporting regularly on performance vs budget, forecasts and pipeline
* Spot and drive upsell and cross-sell opportunities, such as new releases, new markets and jurisdictions, and promotional campaigns
* Check lobby positioning and daily performance across your accounts, and agree joint marketing and promotional plans that win our games better placement and visibility
* Run quarterly business reviews with senior operator stakeholders, presenting performance insights, market trends and growth plans
* Be the voice of the customer internally, working with Product, Studio, Marketing, BI, Compliance and Operations to deliver what your key accounts need
* Anticipate risks within your accounts and resolve issues quickly to protect long-term relationships
* Mentor and support Account Managers, sharing best practice and helping raise standards across the team
* Represent Booming Games on client visits and at industry trade shows and events
Requirements
* Strong experience as Account Manager (B2B) or Casino Manager within the iGaming industry is a must
* Fluency in English is a must - knowledge of any other language is nice to have
* Strong understanding of the iGaming market
* Confident building relationships at every level of an operator, from operational teams through to C-level
* Self-starter and motivated to succeed individual with highly developed social and communication skills
* Strong negotiation skills, with a track record of closing renewals and commercial terms with senior operator stakeholders
* Able to handle difficult clients and the pressure that comes along with it
* A proactive problem solver
* Ability to cope with a fast-paced, complex and rapidly changing environment
* Commercially minded, with strong analytical/numerical skills
* Excellent verbal and written communication skills
* Able to work independently, with very little supervision
Good to know
* In order to be considered, please submit your CV in English
* We kindly ask for your understanding that we can only consider applicants within the the Central European Timezone +/- 2
* This full-time position can be a permanent consultant basis for contractors in Gibraltar or nearby Spain
Why Work for Booming Games
Founder led. Impact driven. Employee centric.
At Booming Games, we're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions! Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft!
Our perks
* We’re a 100% remote-first company, offering a best-in-class remote experience
* Competitive package
* Family-friendly policies
* Career growth opportunities
* Zestful working environment
* Knowledge sharing opportunities
* Dynamic culture surrounded by industry experts
* Company social events for team bonding
Contact
HR Team
Skills Required
- Strong B2B Account Manager or Casino Manager experience in the iGaming industry
- Fluency in English
- Strong understanding of the iGaming market
- Experience building relationships from operational teams through C-level stakeholders
- Strong negotiation skills and a track record of closing renewals and commercial terms
- Strong social, communication, verbal, and written communication skills
- Ability to handle difficult clients and pressure
- Proactive problem-solving ability
- Ability to work in a fast-paced, complex, and changing environment
- Commercial mindset with strong analytical and numerical skills
- Ability to work independently with minimal supervision
- Additional language proficiency
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Booming Games is a leading B2B provider of high-end, innovative video slot games for the online casino market. They deliver a diverse portfolio of uniquely themed gaming solutions to aggregators and B2C operators worldwide. Focused on excellence and rapid growth, the company combines cutting-edge technology and artistry to create immersive gaming experiences, aiming to shape the future of the iGaming industry.
