As a Security Operations Senior Associate in CTC Detection and Response Operations, you will play an important role in safeguarding the organization's digital assets and infrastructure by proactively detecting, assessing, and responding to threats, vulnerabilities, and security incidents. Drawing on your knowledge of security principles, practices, and theories, you will collaborate with cross-functional teams to develop a coordinated approach to security and educate employees on best practices, policies, and procedures. Your work will have a direct impact on departmental outcomes, as you plan and ensure progress, identify gaps in information, and conduct analyses to solve complex cybersecurity problems. By utilizing your advanced analytical, technical, and problem-solving skills, you will contribute to the continuous improvement of our cybersecurity posture and help maintain the integrity, confidentiality, and availability of sensitive data and systems.
Job responsibilities
- Analyze security alerts and lead in-depth investigations by reviewing system logs, endpoint telemetry, network traffic, and other data sources to determine impact, scope, and root cause.
- Execute incident response actions (containment, eradication, recovery) to mitigate cyber threats, and document investigative steps and outcomes.
- Develop, maintain, and continuously improve threat detection and response playbooks and standard operating procedures (SOPs), incorporating industry best practices, regulatory requirements, and lessons learned.
- Leverage security tools and technologies (e.g., SIEM, Endpoint Detection and Response (EDR), and network packet capture/inspection platforms) to support detection, investigation, and response.
- Collaborate with cross-functional teams to deliver improvements to security operations—tools, processes, and procedures—driving efficiency and resiliency.
- Use enterprise-authorized AI capabilities to accelerate triage, evidence synthesis, and incident reporting, validating outputs and handling data in accordance with sensitivity and security requirements.
Required qualifications, capabilities, and skills
- Formal training or certification with 5+ years of information security experience with a focus on SOC operations and incident response; financial services.
- Strong investigative mindset with a structured approach to analyzing alerts/indicators and documenting findings clearly for both technical and executive audiences.
- Hands-on experience with security tools/techniques including SIEM, EDR, IDS, log analysis, email analysis, vulnerability analysis, PCAP analysis, and malware analysis.
- Strong understanding of operating systems, cloud technologies, and networking fundamentals (OSI model; Windows/Linux; TCP/IP, HTTP(S), DNS, DHCP, SMTP, FTP). Experience with scripting/automation to improve security workflows.
- Clear, effective communicator (written and verbal), able to engage stakeholders, senior leadership, and cross-functional teams.
- Experience working in a matrixed organization requiring cross-functional collaboration to deliver outcomes.
- Knowledge of cyber threats and adversary tactics, techniques, and procedures (TTPs), including MITRE ATT&CK, and associated mitigation strategies. Familiarity with malware analysis techniques (static/dynamic) to extract indicators and support detection improvements.
- Proactively identifies improvement opportunities and takes initiative to streamline processes and procedures, implement tools to automate manual processes.
- Shares knowledge and best practices; mentors and coaches team members to build capability across the group.
Preferred qualifications, capabilities, and skills
- Degree in Computer Science, Information Security, or a related field. Industry-recognized security certifications (e.g., GIAC: GSEC/GCIH/GCFA; ISC2: CISSP/CCSP).
- Demonstrated experience using enterprise-authorized AI capabilities to support security operations workflows, with strong validation habits and awareness of data sensitivity.
- Industry-recognized security certifications (e.g., GIAC: GSEC/GCIH/GCFA; ISC2: CISSP/CCSP).
- Comfortable working in a matrixed environment: Demonstrates collaboration skills and the ability to coordinate with partners to deliver outcomes. Good communicator (written and verbal)
- Demonstrated experience using enterprise-authorized AI capabilities to support security operations workflows, with strong validation habits and awareness of data sensitivity.
- Some experience using enterprise-authorized AI capabilities to support security operations workflows, with strong validation habits and awareness of data sensitivity.
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About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification with 5+ years of information security experience focused on SOC operations and incident response in financial services
- Experience analyzing security alerts, system logs, endpoint telemetry, network traffic, and other security data sources
- Hands-on experience with SIEM, EDR, IDS, log analysis, email analysis, vulnerability analysis, PCAP analysis, and malware analysis
- Understanding of operating systems, cloud technologies, networking fundamentals, and protocols including TCP/IP, HTTP(S), DNS, DHCP, SMTP, and FTP
- Experience with scripting or automation to improve security workflows
- Knowledge of cyber threats, adversary TTPs, MITRE ATT&CK, mitigation strategies, and static/dynamic malware analysis
- Strong written and verbal communication skills with technical, executive, and cross-functional stakeholders
- Experience working in a matrixed organization and collaborating cross-functionally
- Degree in Computer Science, Information Security, or a related field
- Industry-recognized security certification such as GSEC, GCIH, GCFA, CISSP, or CCSP
- Experience using enterprise-authorized AI capabilities for security operations workflows
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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