Reporting directly to the Release Train Engineer (RTE), you’ll be supporting two or more cross functional teams within a larger value stream or product ecosystem, working alongside other experienced Scrum Masters.
The Scrum Master is co located with their teams and works closely with Product Owners, Developers, Testers, Business Stakeholders, and other Scrum Masters to drive alignment, flow, and continuous improvement.
Beyond the team, you’ll contribute to the broader Agile Community of Practice, help strengthen delivery maturity, coach new team members, and shape the culture of agility across the organisation.
- Ensure alignment with Agile Release Train objectives.
- Escalate systemic impediments and risks.
- Support program level ceremonies such as PI Planning, ART Syncs, and System Demos.
- Provide visibility into team progress, dependencies, and delivery outcomes.
- Coach and enable cross functional teams to operate as empowered, self managing units.
- Foster a culture of trust, accountability, and psychological safety.
- Facilitate Scrum and flow based cadences with clarity and purpose.
- Partner with Product Owners to maintain a healthy, outcome focused backlog.
- Improve delivery flow by reducing bottlenecks and making work visible.
- Surface systemic constraints and collaborate to resolve them.
- Support cross team planning, coordination, and alignment forums.
- Help teams deliver usable increments on a consistent, sustainable cadence.
- Promote empirical learning through transparency, inspection, and adaptation.
- Contribute to continuous improvement beyond the team at value stream or portfolio level.
- Actively participate in PI Planning, ART Syncs, and Inspect & Adapt workshops, ensuring team alignment with program level priorities under the guidance of the RTE.
- Provide regular updates and insights to the RTE, ensuring program level visibility and alignment.
- Relevant IT qualification, such as an IT Degree or Diploma.
- Relevant Agile certifications such as CSM, A-CSM, CSP-SM, PSM I, PSM II, SSM, SASM, SA, or ICP.
- 4+ years of experience as a Scrum Master, Agile Coach, or delivery leader.
- Strong understanding of Agile frameworks including Scrum, Kanban, Lean, and product oriented delivery, with the ability to apply them pragmatically.
- Exceptional facilitation and coaching skills, with the ability to create safe spaces for honest conversations, learning, and accountability.
- Proven ability to influence and build relationships across teams and leadership layers.
- Experience supporting quarterly planning, including PI Planning and ART level collaboration with the RTE, and working within a larger value stream or similar scaled structure.
- A passion for servant leadership and helping others succeed.
- Knowledge of the release process and SDLC.
- Experience with Jira, Confluence, and Miro.
- Deep understanding of Agile principles, frameworks, and practices including Scrum, Kanban, and Lean.
- Understanding of Agile metrics such as flow and predictability, and how to use them to drive improvement rather than control.
- Understanding of empirical process control and how to foster a culture of transparency, inspection, and adaptation.
- Knowledge of the product delivery lifecycle and how Agile interfaces with design, architecture, testing, and release management.
- Strong knowledge of Agile principles and various Agile frameworks.
- Strong reporting and administration skills.
Skills Required
- Relevant IT qualification, such as an IT degree or diploma
- Relevant Agile certification, such as CSM, A-CSM, CSP-SM, PSM I, PSM II, SSM, SASM, SA, or ICP
- At least 4 years of experience as a Scrum Master, Agile Coach, or delivery leader
- Strong understanding of Scrum, Kanban, Lean, and product-oriented delivery
- Exceptional facilitation and coaching skills
- Ability to influence and build relationships across teams and leadership levels
- Experience with PI Planning, ART collaboration, and scaled Agile delivery
- Knowledge of release processes and the software development lifecycle
- Experience with Jira, Confluence, and Miro
- Understanding of Agile metrics, flow, predictability, and empirical process control
- Strong reporting and administration skills
What We Do
CyberPro Consulting (Pty) Ltd is a South African IT professional-services firm founded in 2000. It helps mid-sized and large enterprises enhance digital capabilities through enterprise, web, and mobile software, data engineering, analytics, data science, AI, cloud architecture and migration, DevOps, cybersecurity, business analysis, project management, testing, and digital transformation services. Its expertise spans banking, insurance, wealth, retail, and telecommunications clients, supporting customer journeys and user-interface design.









