At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.
Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.
VertexOne is proudly Certified as a Great Place to Work®. Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.
SAP ISU Billing - Functional Consultant III
Position: SAP ISU Billing Consultant/Senior Consultant
Location: India (Remote)
Employment: Full Time (EOR through Deel)
Reports to: Delivery Manager, SAP Practice
Position Overview: Configure and build SAP ISU application in Billing module. Provide functional design and support for North America based utility clients of VertexOne. Collaborate with the client and NA team members to gather requirements, develop and deploy solutions..
Primary Responsibilities:
- Should possess SAP Billing and invoicing knowledge for preparation of business blueprints, business process plan (BPP), functional documents, and test cases etc.
- Should have knowledge of the Meter to Cash
- Should have experience of end to end Billing Master data configuration.
- Should have experience and work knowledge of Billing Documents, Invoicing Documents, Automatic Billing and simulations, Manual Billing, Out-sorting and Bill reversals
- Should have experience and work knowledge of invoicing, out-sorting and charges of invoicing
- Should have good knowledge of Billing Business processes like Collective Billing, Joint Invoicing, Budget Billing, Real Time Pricing, and Batch Processes.
- Should have experience and work knowledge of Bill Print and Print Workbench
- Experience in regulated and/or de-regulated energy market of North America
- Develop templates and methods to improve the efficiency of application support
- Gather and prioritizes relevant SAP Business requirements and designing the appropriate solution
- Understands configuration dependencies and inter-relationships between other modules of SAP such as Device Management, CS/CRM, FICA and design and troubleshoot in the area with this knowledge
- Defines test scenarios to cover full scope of the business as well as creating master data and carry out the unit, cycle and integration test
Minimum Qualifications:
- Bachelor/Master’s Degree in Commerce, Chartered Accountant, Master’s in Business Administration or degree in Finance or equivalent degrees.
- At least 5+ years of experience in SAP application
- Should have minimum of one full life-cycle implementation experience
- Should have mature inter-personnel and communication skills, both written and oral
Desired Skills:
- Formal training or certifications in SAP Billing
- Experience in SAP Implementation and Support
- Knowledge of SAP IS-Utilities environment would be an added advantage
For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.
About VertexOne:
VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.
With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.
From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.
Equal Opportunity Employer:
VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.
VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.
Skills Required
- Bachelor's or Master's degree in Commerce, Finance, Business Administration, Chartered Accountancy, or an equivalent field
- At least 5 years of experience with SAP applications
- At least one full lifecycle SAP implementation experience
- Mature interpersonal and written and oral communication skills
- Formal training or certification in SAP Billing
- Experience with SAP implementation and support
- Knowledge of the SAP IS-Utilities environment
What We Do
VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net.
