SAP BRIM SOM Functional Consultant

REQUIREMENTS

• 0–1 year of professional experience.
• Fresh graduates are encouraged to apply.
• Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Business Management, Marketing, Engineering, or a related field.
• Basic understanding of sales, customer service, subscriptions, contracts, products, pricing, or Order-to-Cash processes.
• Academic, internship, or practical exposure to SAP, CRM applications, ERP systems, e-commerce platforms, or subscription-management systems would be considered an advantage.
• Basic knowledge of sales orders, customer master data, products, pricing, contracts, renewals, cancellations, or fulfilment would be beneficial.
• Interest in subscription-based business models and customer-lifecycle management.
• Strong analytical, communication, and problem-solving capabilities.
• Ability to gather business requirements and document business processes clearly.
• Basic understanding of integration concepts, APIs, data flows, or system interfaces would be considered an advantage.
• Exposure to SAP S/4HANA, SAP CRM, SAP BRIM, SAP Sales Cloud, or SAP Learning Hub would be beneficial.
• Basic awareness of Agile methodologies and tools such as Jira and Confluence.
• Strong customer orientation.
• Ability to communicate with both business and technical stakeholders.
• Business proficiency in English.
• Strong written and verbal communication skills.
• Ability to organise assigned deliverables, learning activities, priorities, and deadlines under appropriate guidance.
• Willingness to undertake structured SAP Subscription Order Management training and certification.

RESPONSIBILITIES

• Participate in SAP Subscription Order Management implementation, support, testing, and enhancement activities.
• Develop knowledge of subscription orders, subscription contracts, product configuration, pricing, renewals, cancellations, and contract changes.
• Assist senior consultants in gathering and documenting subscription-order and contract-management requirements.
• Support the analysis of new subscriptions, upgrades, downgrades, renewals, extensions, suspensions, resumptions, and cancellations.
• Assist with the configuration and validation of transaction types, item categories, business roles, partner determination, status profiles, and date rules.
• Support product, customer, contract, pricing, and master-data validation.
• Assist in analysing the flow of subscription orders and contracts into charging, billing, invoicing, fulfilment, and financial systems.
• Support integration activities between SAP Subscription Order Management, SAP Convergent Charging, SAP Convergent Invoicing, SAP FI-CA, and SAP S/4HANA.
• Participate in Fit-to-Standard workshops, requirement-gathering sessions, process-design discussions, and solution demonstrations.
• Support unit testing, system integration testing, regression testing, and User Acceptance Testing.
• Prepare business scenarios, test cases, expected results, test evidence, defect reports, and user documentation.
• Assist in investigating order-processing errors, contract inconsistencies, pricing issues, failed integrations, and incorrect status transitions.
• Collaborate with business analysts, charging consultants, billing consultants, FI-CA consultants, developers, and integration specialists.
• Prepare process flows, functional specifications, configuration records, training materials, and operational-support documentation.
• Participate in Agile ceremonies and maintain assigned user stories, activities, and defects in Jira or similar tools.
• Complete assigned SAP Subscription Order Management learning paths, capability assessments, and certification objectives.
• Contribute to internal subscription-management templates, demonstrations, knowledge articles, and continuous-improvement initiatives.