The Role
Retail Sales Associates engage with customers to understand their needs and match them with suitable vehicles, managing appointments and providing product knowledge.
Summary Generated by Built In
Job Overview:
Retail Sales Associates interact with new and returning customers in person and via phone to create valuable relationships. With a variety of support and resources, you have every opportunity to create your own success!
Key Job Responsibilities include:
- Learn and maintain product knowledge criteria set by the manufacturer
- Proactively engage with customers who visit the dealership to understand needs and determine which vehicle best meets their needs.
- Utilize variety of resources to make customer appointments
- Demonstrate and test drive vehicles in a safe and informative manner
- Communicate effectively via phone
- Answering phones in a courteous and professional manner
- Demonstrated ability to work professionally and effectively with others
Required Skills/Abilities:
- Professional demeanor
- Strong interpersonal communication skills
- Ability to manage time efficiently
- Commitment to meet the company’s production and quality standards.
- Bi-lingual is preferred but not required.
- Prior sales experience preferred.
Physical Requirements:
- Sitting, standing , stretching, kneeling and reaching on a regular basis
This position may require evening shifts, weekends and holidays as we are open 363 days per year.
Skills Required
- Professional demeanor
- Strong interpersonal communication skills
- Ability to manage time efficiently
- Commitment to meet production and quality standards
- Prior sales experience
- Bi-lingual
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The Company
What We Do
A multi-franchised auto dealership group providing sales, service and parts for five of the top foreign car makers offered in the world, including Honda, Volkswagen, Nissan, Mazda, and Hyundai. It operates as a retail and motor vehicles company.






