Salesforce Solution Architect

Posted 18 Hours Ago
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Cape Town, Western Cape, ZAF
Hybrid
Junior
Artificial Intelligence • Cloud • Information Technology • Software
The Role
Designs, implements, and oversees enterprise Salesforce solutions for clients. Responsibilities include requirements elicitation, solution architecture, prototyping, backlog refinement, release management, testing, deployment, documentation, stakeholder advising, and mentoring Salesforce professionals. The role ensures solution quality, defines acceptance criteria, supports project planning, and leads multidisciplinary delivery teams across Sales Cloud, Service Cloud, and Salesforce platform implementations.
Summary Generated by Built In

We are BlueSky - Africa's largest Salesforce partner, and a leading design-led digital transformation consultancy, and we're looking for great people to work with.

We're on a mission to be the biggest and best (in the eyes of our people, our competitors and our clients) Cloud Consulting company in Africa by 2027, and we need authentic, talented people to help us reach this goal.

With offices in South Africa and Mauritius, our teams are made up of diverse individuals with a variety of backgrounds and cultures, and we promote diversity and creativity in the way we deliver solutions for our clients.

We've got an opportunity for an empathetic, enthusiastic and action-oriented Salesforce Solution Architect to play a leading role in the design and delivery of innovative and robust Salesforce solutions in enterprise clients.

Job Summary: 

 

As a Salesforce Systems Integrator and Consulting Summit partner, we help large enterprise clients with their digital transformation on the Salesforce platform. We are looking for a dynamic and experienced Salesforce Solution Architect to play a leading role in designing, implementing, and innovating the highest quality software solutions on the Salesforce platform. 

 

The Solution Architect takes responsibility for the overall quality of the Salesforce solutions implemented in client orgs. They are a leading member of the team, responsible for innovative, elegant and efficient design and development of enterprise Salesforce solutions

The ideal candidate should have a proven track record of success in software development, solution architect, and strong technical expertise in the Salesforce platform

Job Description

As a BlueSky Salesforce Architect, you will play a leading role in the elicitation, design, development and deployment of best-practice Salesforce solutions.

You will own the integrity and strength of the solutions recommended.

You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you.

You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.

BlueSky works across different industries and Salesforce clouds, so you'll be able to dive deep into an area of specialization, or expand into new technical arenas.

This is a varied delivery leadership role, with the following responsibilities:

  • Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
  • Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
  • Review solutions and recommending improvements,
  • Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
  • Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
  • Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
  • Provide guidance on user story writing style,
  • Ensure success and acceptance criteria are defined for each story,
  • Describe and illustrate designs with appropriate justifications,
  • Ensure documentation of the steps for testing,
  • Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
  • Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
  • Collaborative project and workstream planning

Required Qualifications and Background

  • At least 2 years’ experience in a leading role in delivering Salesforce projects,
  • Excellent communication skills, written, verbal, and interactive when online,
  • Minimum Salesforce certified:
  • Administrator
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Platform App Builder

Knowledge, skills and abilities:

  • A pro-active personality, with a can-do attitude,
  • Excellent relationship-building skills,
  • Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
  • Available and responsive to question, clarifications and instructions
  • Ability to tailor communication to multiple audiences at all levels
  • A self-starter, experienced in leading projects or delivery work streams
  • Outstanding written communication skills
  • Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
  • A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
  • Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals

Bonus positive qualifications and attributes

  • Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,
  • Salesforce Designer certifications,
  • Salesforce Architecture certifications,
  • Active in the Salesforce community.

Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring.

Our Culture
We want to go far
And we want to go fast
so.....
Are you ready to shoot for the moon?
https //culture.bsky.co.za/

Skills Required

  • At least 2 years of experience in a leading role delivering Salesforce projects
  • Excellent written, verbal, and online communication skills
  • Salesforce Administrator certification
  • Sales Cloud Consultant certification
  • Service Cloud Consultant certification
  • Platform App Builder certification
  • Proactive, self-starting attitude and strong relationship-building skills
  • Strong analytical skills and ability to make recommendations based on trends
  • Ability to tailor communication to multiple audiences
  • Experience leading projects or delivery workstreams
  • Ability to visually and verbally communicate concepts to stakeholders
  • Strategic solution design and tactical planning abilities
  • Ability to coach, motivate, and direct multidisciplinary Salesforce teams
  • Bachelor's, postgraduate degree, or professional qualification in Business, Computer Science, Marketing, Finance, or a similar field
  • Salesforce Designer certifications
  • Salesforce Architecture certifications
  • Active participation in the Salesforce community
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The Company
HQ: Gauteng
220 Employees
Year Founded: 2017

What We Do

BlueSky is an award-winning, ambitious and independent cloud, digital and AI technology agency. We partner with leading technologies including Salesforce, Amazon Web Services, Alteryx, Tableau, Snowflake and DataBricks. We’ve got the tools to help you build a business for the future. Our services include the full set of digital, cloud and AI disciplines required to drive your digital transformation. The sky’s the limit when you think without limits. At BlueSky, we thrive on agility and a culture of curiosity. It’s a mindset that pushes us to deliver cutting-edge technology solutions that drive efficiency, effectiveness & growth for our clients. We have vast experience in delivering emerging technology using start-up thinking and agile delivery methodologies applying flexible, iterative solutions that achieve business value. We guide our clients through every phase of digital and AI transformation from strategy definition and roadmap design to implementation and post go-live managed services. We believe emerging technology offers the opportunity to leap forwards towards growth and innovation. We ensure innovation leads to actionable outcomes and measurable returns.

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