Salesforce Release Manager

Position Title

Salesforce Release Manager

Location

Adelphi MD (Hybrid)

Company

Diverse Agile Solutions

Position Overview

Diverse Agile Solutions (DAS) is seeking a skilled and detail-oriented Salesforce Release Manager to support and coordinate release management activities across multiple Salesforce environments and orgs. This role is responsible for ensuring Salesforce releases are delivered on time, within scope, and with high quality while maintaining synchronization across development, testing, and production environments.

The ideal candidate will have hands-on Salesforce administration and deployment experience, strong knowledge of CI/CD pipelines and DevOps processes, and the ability to collaborate effectively with development teams, QA teams, architects, and business stakeholders.

This position supports Agile sprint-based delivery cycles and reports directly to the Senior Salesforce Technical Architect.

Key Responsibilities

• Coordinate and support Salesforce release management activities across multiple orgs and environments
• Ensure successful delivery of weekly, sprint-based, and project-driven Salesforce releases
• Support back-promotion of changes across lower-level orgs to maintain environment synchronization
• Develop solutions utilizing the Salesforce platform
• Build custom demonstrations and Proof of Concepts (POCs) using Salesforce technologies
• Ensure Salesforce technical solutions align with enterprise architecture standards and scalability requirements
• Develop technical business solutions, presentations, and demonstrations
• Collaborate with cross-functional Agile teams including developers, QA analysts, administrators, and business stakeholders
• Adhere to established DevOps and change management processes
• Participate in daily scrum meetings and Agile sprint ceremonies
• Document processes, system changes, deployment activities, and issue resolutions
• Evaluate, test, and support Salesforce platform releases and enhancements
• Support and maintain Salesforce Service Cloud functionality including:
  • Case Management
  • Omni-Channel
  • Flow Automation
• Manage Salesforce roles, profiles, permission structures, sharing rules, and groups
• Develop advanced Salesforce Flow automation including:
  • Screen Flows
  • Auto-Launched Flows
  • Omni-Channel Flows
• Optimize Salesforce systems, integrations, and release processes
• Perform database maintenance activities and diagnostic troubleshooting
• Support workforce planning and sprint delivery metrics within Agile teams
• Participate in 15-day Agile sprint cycles with planning, retrospectives, and delivery tracking

Required Qualifications

• Salesforce Certified Administrator
• Copado Fundamentals I
• Bachelor’s Degree in Computer Science, Information Technology, or related field preferred
• 3–5 years of Salesforce release management experience across multiple Salesforce orgs
• 3–5 years of experience as a Salesforce Administrator or Salesforce Developer
• Hands-on experience with CI/CD pipeline management using:
  • Copado
  • Git
  • Jenkins
  • Bitbucket
  • Salesforce DX (SFDX)
• Experience with Salesforce deployment tools and methodologies including:
  • Change Sets
  • ANT Migration Tool
  • Salesforce DX
• Experience working in Agile/Scrum delivery environments
• Strong understanding of Salesforce platform architecture and metadata management
• Strong troubleshooting and problem-solving skills during deployment and release cycles
• Excellent communication, collaboration, and organizational skills

Preferred Qualifications

• Salesforce Platform App Builder
• Salesforce Platform Developer I
• Copado Fundamentals II
• Experience with project management and Agile tracking tools such as:
  • Jira
  • Trello
  • Azure DevOps (ADO)
• Experience supporting enterprise Salesforce DevOps initiatives
• Experience with release automation and version control best practices

Knowledge, Skills & Abilities

• Strong understanding of Salesforce architecture and environment strategy
• Experience with Salesforce sandboxes, metadata management, and deployment planning
• Knowledge of release automation and CI/CD best practices
• Ability to manage multiple competing priorities and deadlines
• Strong analytical and organizational skills
• Excellent stakeholder communication and teamwork abilities
• Proactive mindset with commitment to continuous process improvement
• Ability to thrive in fast-paced Agile environments

Why Join DAS?

At Diverse Agile Solutions, we deliver innovative technology solutions that support mission-critical operations for government and enterprise clients. Our teams work collaboratively in Agile environments focused on innovation, operational excellence, and continuous improvement.

Join DAS and help drive enterprise Salesforce transformation initiatives while working alongside experienced architects, developers, and business leaders.