Salesforce Platform Lead

Posted 2 Days Ago
Be an Early Applicant
Washington, DC, USA
In-Office
120K-140K Annually
Senior level
Information Technology
The Role
Leads Salesforce platform value delivery by refining backlogs, guiding enhancement and bug-fix design, validating delivered capabilities, and maintaining the platform roadmap. Partners with business, technology, development, and support stakeholders to prioritize needs, improve support processes, and identify recurring incidents that can be resolved through platform enhancements.
Summary Generated by Built In
Company Description

Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.

Job Description

Primary Responsibilities:
Value Stream Delivery

  • Work with Salesforce delivery team to refine prioritized backlog items.
  • Work with Salesforce development team on design of enhancements and bug fixes.
  • Review implemented capabilities to ensure value is delivered as expected.
  • Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs.
  • Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly.
  • Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users.
  • Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.

 

Qualifications

Education & Certificates

  • Bachelor's Degree, required.
  • Concentration in Information Systems, Computer Science, or Finance, preferred

Professional Experience

  • Minimum 7 years of overall relevant experience, required.
  • Knowledge and experience with Salesforce, required.
  • Experience interfacing across business and technology, required.
  • Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required.

    Additional Information

    Compensation -   170K USD

     

     

    Skills Required

    • Bachelor's degree
    • Minimum 7 years of relevant professional experience
    • Knowledge and experience with Salesforce
    • Experience interfacing across business and technology teams
    • Experience as a platform owner or product owner for strategic projects involving Salesforce development teams
    • Concentration in Information Systems, Computer Science, or Finance
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    The Company
    HQ: New York, NY
    201 Employees
    Year Founded: 2001

    What We Do

    Vichara Technologies is a niche technology services and solutions firm focused on solving complex Capital Markets challenges. Vichara’s solutions include valuation, analytics and risk management for fixed income asset classes with special focus on structured products (RMBS, CLO, CDO, CMBS/CRE, Whole Loans). vLens, our mortgage data platform allows for analysis of large mortgage data sets. Our philosophy is to provide most granular, accurate and timely analysis. Our clients take advantage of having insights before their competitors. We aim to provide exactly what you want and increase your productivity many folds by streamlining your investment process. Vichara also provides technology consulting, custom software development, system integration and infrastructure management services. Over the last decade, Vichara has built mission critical enterprise systems for securities trading, portfolio management, asset securitization, trading analytics, modeling, risk management, accounting and financial operations for many of the world’s leading financial institutions across the globe

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