Design, prototype, build, document, and support Salesforce solutions across CPQ, L2O, Order Management, Fulfillment, or Billing domains.
● Translate business requirements into scalable technical solutions aligned with Salesforce best practices.
● Develop and enhance Salesforce applications using Apex, Lightning Components, Visualforce, JavaScript, and APIs.
● Implement and maintain integrations with external systems (ERP, billing platforms, etc.).
● Automate business processes using Salesforce Flow, Workflow Rules, and other automation tools.
● Create and manage CPQ configurations including product setup, pricing, discounting, and advanced approvals.
● Develop reusable components and frameworks to improve productivity and maintainability.
● Maintain detailed technical documentation and design artifacts.
Provide L2/L3 production support for Salesforce applications, including CPQ, Order Management, and Billing.
● Troubleshoot and resolve production issues, defects, and performance bottlenecks within defined SLAs.
● Perform root cause analysis and implement preventive solutions.
● Monitor system health, integrations, and batch jobs to ensure platform stability.
● Support release deployments, hotfixes, and patch management activities.
● Collaborate with business users to resolve functional issues and provide timely updates.
● Maintain data integrity and handle data fixes using tools like Data Loader or scripts.
● Participate in on-call rotation or support coverage model as required.
Key Responsibilities
● Design and develop custom Salesforce solutions, features, and integrations.
● Perform system administration activities including user management, security, workflows, and data configuration.
● Collaborate with cross-functional teams (Business, QA, DevOps) to deliver high-quality solutions.
● Gather and analyze business requirements and convert them into technical specifications.
● Drive continuous improvement by identifying opportunities for automation and optimization.
● Stay updated with Salesforce releases and recommend platform enhancements.
Technical Skills & Qualifications
● 5+ years of experience on the Salesforce (Force.com) platform.
● Strong expertise in at least one domain: CPQ / L2O / Order Management / Fulfillment / Salesforce Billing.
● 1–2+ years of experience in Salesforce architecture and platform capabilities/limitations.
● Strong knowledge of Salesforce best practices, design patterns, and governor limits.
Development Skills
● Apex (Triggers, Batch Apex, Queueable, Future Methods)
● Lightning Web Components (LWC) / Aura Components
● Visualforce Pages and Controllers
● REST/SOAP APIs, JSON, and integrations
● Strong unit testing practices and code coverage
Data & Integration
● Proficient in SOQL/SOSL
● Experience with bulk data operations and data migration
● Integration experience with ERP systems (SAP, Oracle, etc.) preferred
● Understanding of middleware tools is a plus
DevOps & Tools
● Experience with version control and CI/CD pipelines (Git, Copado, ANT, Metadata API)
● Familiarity with Agile development methodologies
Skills Required
- 5+ years of experience on the Salesforce Force.com platform
- Strong expertise in at least one domain: CPQ, L2O, Order Management, Fulfillment, or Salesforce Billing
- 1-2+ years of experience in Salesforce architecture and platform capabilities and limitations
- Strong knowledge of Salesforce best practices, design patterns, and governor limits
- Experience developing with Apex, including triggers, Batch Apex, Queueable, and Future Methods
- Experience with Lightning Web Components or Aura Components
- Experience with Visualforce Pages and Controllers
- Experience with REST/SOAP APIs, JSON, and integrations
- Strong unit testing practices and code coverage
- Proficiency with SOQL/SOSL
- Experience with bulk data operations and data migration
- Experience with version control and CI/CD pipelines
- Familiarity with Agile development methodologies
- Integration experience with ERP systems such as SAP or Oracle
- Understanding of middleware tools
Zensar Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.
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Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
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Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
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Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.
Zensar Technologies Insights
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com
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