Salesforce Business Analyst

Reposted 2 Days Ago
Los Angeles, CA, USA
In-Office
Mid level
Information Technology • Mobile • Software • App development
The Role
The Salesforce Business Analyst will work on translating business requirements into functional requirements, maintain processes, and support documentation for a call center in the healthcare domain.
Summary Generated by Built In
Company Description

We provide creative and technology services and solutions in the areas of web design, customized web applications, IT Staffing and e-commerce solutions, Mobile App development and much more services to organizations in the All over the world.

With well defined and documented processes and practices, we ensure successful implementation of all our projects. Our teams are highly trained in best practices of web and application developments and are managed by certified project managers who ensure highest levels of process control and management

Job Description

SFDC Business System Analyst

Los Angeles, CA

8 Months Contract

Sales Force (SFDC) Business / System Analyst – Call Center / Healthcare

- SFDC Service Cloud Application

- Healthcare domain knowledge

What he/she will be working on?

- Work with Development team to translate business requirements into functional requirements

- Develop and maintain functional and technical processes

- Work with Tech Leads and SMEs to support all documentation

- Provide error logging and tracking for internal development team efforts

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Knowledge of Salesforce Service Cloud
  • Experience in the healthcare domain
  • Ability to work with development teams
  • Strong documentation skills
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The Company
HQ: St. Louis, MO
68 Employees
Year Founded: 2012

What We Do

We provide creative technology services and solutions in the areas of web design, customized web applications and e-commerce solutions, Mobile App development and much more services to organizations all over the world. With well defined and documented processes and practices, we ensure successful implementation of all our projects. Our teams are highly trained in best practices of web and application developments and are managed by certified project managers who ensure highest levels of process control and management.

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