Advent is a systems, solutions , product and services company with approximately 1000+ people serving customers and creating opportunities across the globe.
Job DescriptionJob Title: Salesforce Architect
Location: Sunnyvale, CA
Duration: 6-12 Months extendable
JOB DESCRIPTION:
Required Skills/Experience
- BTech/BE (Computer Science/Information Technology) /MCA/MBA.
- Hands-on experience on business process mapping.
- Understanding of overall SFDC architecture & landscape. Good understanding of Salesforce configurations.
- Business requirement gathering, client interaction, analyzing the business requirement, mapping them to Salesforce product testing and features.
- App Exchange Product Knowledge.
- Assist in pre-Sales activities by mapping the client/RFP requirements to SFDC Functionality and develop scope, effort estimates, resource plans, and implementation timelines.
- Deep knowledge of Sales Cloud, Service Cloud, Communities and Salesforce ecosystem. Extensive experience in CTI, Service Cloud features Knowledge Management, Live Agent, Entitlements.
- Strong ability to demonstrate business benefits and value to the customer of a technical solution
- Excellent presentation and demonstration skills.
- Requirement scoping, functional analysis, technology solution design, effort & cost estimation, proposal presentation, client presentations and cross functional collaboration.
- Analyze and identify gaps in functional/business requirements and be able to effectively communicate with both business and functional analysts on the same.
- Ability to run requirement workshops with the customer and build consensus during a conversation.
- Liaison with other Project Managers of the customer to coordinate work effort between analysis, development, architecture, operations, release management, and quality assurance teams, and coordinate with Marlabs offshore delivery team to ensuring alignment of technical solutions to business objectives and priorities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- BTech/BE (Computer Science/Information Technology) /MCA/MBA
- Hands-on experience on business process mapping
- Understanding of overall SFDC architecture and landscape
- Good understanding of Salesforce configurations
- Business requirement gathering, client interaction, and mapping to Salesforce
- AppExchange product knowledge
- Assist in pre-sales activities including scoping, effort estimates, resource plans, and timelines
- Deep knowledge of Sales Cloud, Service Cloud, Communities, and the Salesforce ecosystem
- Extensive experience in CTI, Service Cloud features, Knowledge Management, Live Agent, and Entitlements
- Ability to demonstrate business benefits and value of technical solutions
- Excellent presentation and demonstration skills
- Requirement scoping, functional analysis, technology solution design, and effort & cost estimation
- Analyze and identify gaps in functional/business requirements and communicate with analysts
- Ability to run requirement workshops and build consensus
- Coordinate work effort with customer Project Managers and offshore delivery teams
What We Do
Welcome to Advent Global Solutions! Since 1997, Advent Global Solutions has been at the forefront of technology, seamlessly blending deep expertise in systems and solutions with a passionate team of over 1,500 professionals. With a mission to drive digital transformation for companies around the globe, Advent is dedicated to shape the future with innovative approach encapsulated in its core values of TECH: Think, Emerge, Connect, and Hustle. With a three-decade legacy and experience serving over 100 Fortune companies, Advent's evolution into AdventEdge3.0 signifies a new chapter in their journey. This new avatar reflects the enduring commitment to developing, customizing, and integrating complex enterprise-level solutions. Advent's focus is on harnessing the power of digital transformation to accelerate and enhance your business processes. At Advent Global, we understand the pressing need for rapid transformation and seamless customer experiences in today’s business landscape. Having successfully completed over 1,000 projects for more than 500 clients, we have built a "Center of Excellence" for Digital Staffing, Quality Assurance, Enterprise Mobility, SAP, and much more… Our Approach Successful businesses today embrace a digital-first approach. At Advent Global, we believe that digital assurance is the foundation of this transformation. Our commitment to AI-led assurance and innovation ensures accelerated solutions readiness, helping you lead the market, grow your business, and achieve transformative success. We build modern, robust, intuitive, and secure solutions that scale with your evolving needs, driving digital excellence and ensuring that your digital potential is fully realized. Witness the Legacy Transformed - #AdventEdge3.0 Innovate | Transform | Succeed With Advent, live digital and transform your future. Together, we’ll turn digital potential into your next big success. Welcome to a new era of digital excellence
