This is a remote position.
Salesforce Agentforce Developer — Job Description(Experience: 5-7yrs)Contract -Remote
A Salesforce Agentforce Developer is responsible for designing, building, and optimizing AI‑powered solutions in Salesforce using Agentforce, Co‑Pilot, and related technologies, while ensuring scalability, quality, and customer experience.
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Agentforce Implementation: Design, configure, and deploy Agentforce agents in Salesforce for customer‑facing and internal service scenarios. Create agent instructions, topics, and actions using Agentforce Studio and prompt‑engineering best practices.
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Integration with Data Cloud: Connect Agentforce with Salesforce Data Cloud to enable context‑aware AI responses using unified customer and case data .
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Apex & Flow Development: Build Apex classes, triggers, and Flows to support agent actions, data cloud events, and system‑to‑system integration
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Prompt Engineering: Develop and optimize Einstein Prompt Builder templates for use cases like case summarization, recommended actions, anomaly detection, and knowledge retrieval.
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AI Model Integration: Integrate Einstein AI models, approved third‑party LLMs via Model Builder, and RAG frameworks; evaluate and tune AI responses for accuracy and compliance.
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Collaboration: Work with cross‑functional teams, clients, and stakeholders to translate business requirements into technical solutions .
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Troubleshooting & Optimization: Resolve Salesforce and Agentforce technical issues, monitor AI performance, and recommend improvements.
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Documentation & Best Practices: Maintain technical documentation, adhere to Salesforce coding standards, and ensure scalability.
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Mentorship: Train and mentor junior developers on Salesforce and Agentforce best practices.
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Experience: 5+ years in Salesforce development ; 5+ years Salesforce + 2+ years AI/Data Cloud for advanced roles.
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Technical Skills:
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Salesforce APEX, Lightning Web Components (LWC), declarative tools (Flows, Forms, Workflows)
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Agentforce Studio, Prompt Builder, Model Builder
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Data Cloud configuration (streams, DMOs, identity resolution)
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API integrations and third‑party service connections
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Certifications: Active Salesforce Platform Developer I (PD1) or higher; Service Cloud certification preferred.
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Soft Skills: Strong problem‑solving, communication, collaboration, and Agile methodology experience
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Additional Salesforce certifications (Service Cloud, Data Cloud)
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Experience integrating AI models and generative AI into Salesforce
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Proven track record in delivering high‑quality, scalable solutions under tight deadlines
Skills Required
- At least 5 years of Salesforce development experience
- Salesforce Apex, Lightning Web Components, and declarative tools including Flows, Forms, and Workflows
- Experience with Agentforce Studio, Prompt Builder, and Model Builder
- Salesforce Data Cloud configuration, including data streams, DMOs, and identity resolution
- API integrations and third-party service connections
- Active Salesforce Platform Developer I certification or higher
- Strong problem-solving, communication, and collaboration skills
- Agile methodology experience
- Service Cloud certification
- Additional Salesforce certifications, including Service Cloud or Data Cloud
- Experience integrating AI models and generative AI into Salesforce
- Proven ability to deliver scalable, high-quality solutions under tight deadlines
What We Do
Infrabyte Technology Solutions is an India-based Salesforce consulting partner, cloud reseller, and Meta tech provider. It helps businesses implement, customize, integrate, and manage Salesforce, including Agentforce and AI deployments. The company also develops Salesforce-native products such as IbWapp for WhatsApp messaging, plus CRM, field-sales, email, and contract-management tools. Its services include enterprise software development, managed services, automation, staffing, and ongoing support.
