Sales Support Specialist

Posted Yesterday
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Milwaukee, WI, USA
In-Office
22-25 Annually
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Supports outside sales teams through account onboarding, customer relationship maintenance, sales data analysis, quote tracking, administrative assistance, and cross-functional communication. Identifies sales trends and improvement opportunities while coordinating internal teams to streamline operations and resolve customer or sales issues.
Summary Generated by Built In

About the Role:

The Sales Support Specialist plays a critical role in driving the success of the sales department by providing comprehensive support to outside sales team. This position is responsible for accurate sales data analysis and timely communication with sales team and customers. 

Minimum Qualifications:

  • Proven experience in sales support or a related role within a sales department.
  • Strong proficiency in order entry systems and sales data analysis.
  • Excellent communication and organizational skills.

Preferred Qualifications:

  • Experience working with large account management and complex sales cycles.
  • Knowledge of CRM software and sales analytics tools.
  • Background in a fast-paced sales environment with a focus on customer service.
  • Ability to work independently and as part of a collaborative sales team.

Responsibilities:

  • Support the acquisition and onboarding of new accounts while maintaining and nurturing relationships existing large customers.
  • Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
  • Collaborate closely with sales personnel to track progress against sales quotes and provide necessary administrative support.
  • Coordinate communication between the sales department and other internal teams to streamline operations and resolve issues promptly.

Skills Required

  • Proven experience in sales support or a related sales department role
  • Strong proficiency in order entry systems and sales data analysis
  • Excellent communication and organizational skills
  • Experience working with large account management and complex sales cycles
  • Knowledge of CRM software and sales analytics tools
  • Background in a fast-paced sales environment focused on customer service
  • Ability to work independently and collaboratively with a sales team
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The Company
320 Employees
Year Founded: 1977

What We Do

Tax Airfreight is a privately owned, asset-based transportation and logistics company headquartered in Milwaukee, Wisconsin. It provides regional less-than-truckload freight services across the Midwest, along with national truckload and LTL shipping and full-service third-party logistics solutions throughout North America, including Canada. The company uses its fleet and facilities to serve freight shippers across thousands of cities, with services spanning regional and nationwide transportation.

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