Sales Representative

Posted Yesterday
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14226, Amherst, NY, USA
In-Office
50K-100K Annually
Entry level
Automotive • Retail
The Role
Sell new and used vehicles to customers, meet monthly sales targets, process sales paperwork, maintain follow-up and prospect systems, attend training, ensure customer satisfaction, comply with retail auto laws, and maintain professional appearance and availability.
Summary Generated by Built In

Occupational Summary:

  • Present and sell new/used vehicles to customers while creating an amazing customer experience and meeting the dealership standards relative to gross profit and volume.

Schedule:

  • 5 day work week, Sundays off and one weekday.
  • Availability Monday - Friday 9am - 7pm and every Saturday 9am - 5pm required.

 

Essential Job Functions:

  • Maintain a professional personal appearance
  • Sell and deliver a minimum amount of vehicles each month
  • Write a complete sales order and process paperwork in accordance with dealership policies
  • Utilize dealership sales control and follow-up systems
  • Attend all product, sales, and employment-related training as instructed by management
  • Stay up-to-date on new products and services within the industry
  • Maintain an owner follow-up system that encourages repeat and referral business and improves customer satisfaction.
  • Maintain a prospect development system.
  • Conduct business in an ethical and professional manner.
  • Know and understand the federal, state, and local laws that govern retail auto sales.
  • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Fully explain the product performance, application, and benefits to prospects.
  • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Follow up on all post-delivery items, tag/title work, we-owes and special requests to be sure that all customer expectations are met.

 

Qualifications

Qualifications:

  • Exceptionally strong communication skills and the ability to work in both an independent and team setting.
  • Previous Sales experience preferred for current openings
  • Comfortable with a commission based pay plan
  • Strong customer service skills, previous work history is strong and positions prove longevity and stability
  • Valid in-state driver’s license.
  • The basic ability to calculate figures and amounts such as add, subtract, calculate discounts, interest , commission, and percentages
  • Ability to read and comprehend instructions, both verbal and written. 
  • Ability to operate smartphone, tablet and PC.

Skills Required

  • Strong communication skills
  • Previous sales experience
  • Comfortable with commission-based pay plan
  • Strong customer service skills and stable work history
  • Valid in-state driver's license
  • Availability Monday-Friday 9am-7pm and Saturday 9am-5pm
  • Basic math ability (add, subtract, calculate discounts, interest, commission, percentages)
  • Ability to read and comprehend verbal and written instructions
  • Ability to operate smartphone, tablet, and PC
  • Maintain a professional personal appearance
  • Knowledge of federal, state, and local laws governing retail auto sales
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The Company
800 Employees
Year Founded: 1969

What We Do

Northtown Automotive Companies is one of Western New York's largest automotive groups, growing from a small used car operation into a comprehensive network. They represent brands such as Toyota, Honda, Lexus, Subaru, Hyundai, Volkswagen, and Porsche, providing a complete range of services including new and pre-owned vehicle sales, maintenance, parts, and collision repair in a customer-focused environment.

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