Sales Operations Specialist - Remote US

Posted Yesterday
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Hiring Remotely in Charleston, SC, USA
In-Office or Remote
53K-64K Annually
Entry level
Artificial Intelligence • Cloud • Information Technology • Software • Database
The Role
Supports Account Executives by improving sales execution and operational efficiency. Responsibilities include preparing proposals and contracts, processing orders, coordinating vendor purchases, managing internal handoffs, maintaining CRM data, supporting reporting, communicating timelines, and meeting service-level metrics. The role also builds customer relationships and supports bundling professional services with complementary products.
Summary Generated by Built In

eGroup Enabling Technologies is expanding nationwide and seeking a Sales Operations Specialist to join our dynamic team. As a Sales Operations Specialist, you will play a key role in supporting Account Executives, optimizing sales processes, and ensuring exceptional customer experiences.

Why You’ll Love This Role:

· Competitive compensation: Our team is structured into levels that represent increasing levels of contribution and leadership. Movement between levels is based on individual performance and readiness. Everyone begins at Level 1, with clear, performance-based progression opportunities to advance through the levels.

· Career advancement: Benefit from mentorship, continuous training, and a clear path to roles with greater responsibility.

· Meaningful impact: Support organizational success, drive operational excellence, and contribute to excellent customer experiences.

· Collaborative culture: Partner with sales, delivery, finance, and leadership teams in a role where your contributions are visible and valued.

What You’ll Do:

· Partner with Account Executives to drive sales execution, planning, and operational efficiency.

· Build strong customer relationships through proactive communication and support.

· Prepare accurate proposals and contracts in collaboration with sales and solution teams, supporting both client needs and business objectives.

· Review and process customer orders, coordinate vendor purchases, and manage internal handoffs for seamless service delivery.

· Maintain CRM data integrity and support accurate reporting.

· Keep stakeholders informed with clear updates on contracts, purchases, and delivery timelines.

· Support bundling of professional services and complementary products in proposals.

· Maintain performance within established SLAs and key metrics ensuring high-quality service.

What We’re Looking For:

· Bachelor’s degree preferred; experience in IT sales, marketing, or business operations is a plus.

· Proactive self-starter with a growth mindset.

· Detail-oriented and organized, with strong time management skills.

· Excellent communicator, able to translate technical concepts into clear, actionable language.

· Experience with CRM systems (e.g., ConnectWise, HubSpot) and Microsoft Office Suite preferred.

Ready to Make an Impact?

If you’re a motivated professional with a “can-do” attitude and a passion for driving results, we want to hear from you. This Sales Operations Specialist role offers rapid growth potential, meaningful work, and the chance to be part of something big.

Complete this survey to be considered for an interview: Candidate Questionnaire

Skills Required

  • Bachelor's degree
  • Experience in IT sales, marketing, or business operations
  • Experience with CRM systems such as ConnectWise or HubSpot
  • Experience with Microsoft Office Suite
  • Strong written and verbal communication skills
  • Detail-oriented and organized, with strong time management skills
  • Ability to translate technical concepts into clear, actionable language
  • Proactive, self-starting approach and growth mindset
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The Company
HQ: Mount Pleasant, SC
225 Employees

What We Do

eGroup Enabling Technologies is a 9x Microsoft Partner of the Year and a recognized leader in Data and AI, Cloud, Hybrid Cloud, Data Center, Security, and Managed Services. With over 30 years of experience, this team of experts empowers businesses to be more efficient, productive, and secure– wherever they may be within the digital transformation journey. One of the nation’s fastest growing companies, and annual winner of the CRN “Tech Elite Award,” eGroup Enabling’s solutions deliver customer outcomes in transformational and quantifiable ways. eGroup Enabling Technologies' key partnerships include Microsoft, Nutanix, Rubrik, Zerto, Pure Storage, Cisco, Citrix, Cohesity, Audiocodes, Enghouse Interactive, and Arctic Wolf.

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