Sales Operations Manager (Enablement)

Posted 6 Days Ago
Be an Early Applicant
Hawthorne, CA, USA
In-Office
110K-150K Annually
Senior level
Aerospace • Other
The Role
Lead sales enablement for Starlink Enterprise: design onboarding and continuous training, develop sales assets and certifications, run workshops, define success metrics, embed tools/AI and optimize programs to improve ramp time, win rates, and quota attainment while partnering with Sales, Product, Channel, and Marketing.
Summary Generated by Built In

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SALES OPERATIONS MANAGER (ENABLEMENT)

Starlink is the world’s largest satellite constellation delivering high-speed, low-latency broadband to customers around the globe. As the Sales Operations Manager on the Starlink Enterprise team, you will own the systems, programs, and content that turn new and existing sellers and account managers into high-performing revenue generators. You will design and execute structured onboarding and continuous development programs, create high-impact sales assets, and partner closely with Sales, Account Management, Channel, Product, and Marketing to drive faster ramp times, higher win rates, and consistent execution against quota.

RESPONSIBILITIES:

  • Design and execute structured 30/60/90-day onboarding and ramp programs for new Sellers and Account Managers, including key system trainings (CRM, Reseller Portal, Internal Support Systems, Billing, Orders, etc.), required courses, and clear productivity milestones to quota
  • Own everboarding and continuous development across the team — deliver ongoing training, certifications, and performance optimization for product updates, vertical plays, tools, processes, and competitive positioning
  • Create, iterate, and maintain high-impact enablement assets including pitch decks, one-pagers, battle cards, playbooks, case studies, and talk tracks that drive measurable sales outcomes
  • Lead live workshops, role-plays, certification sessions, and partner/reseller enablement programs that improve skill consistency and win rates
  • Partner with Sales Operations, Channel Operations, Product, and Marketing to ensure enablement content and programs stay tightly aligned with go-to-market priorities and product launches
  • Establish clear success metrics for enablement programs (ramp time, certification completion, win rates, quota attainment) and continuously optimize based on data and field feedback
  • Build scalable systems and processes so enablement can support rapid team growth without linear headcount increases
  • Collaborate with the GTM Engineer and Data Engineer to embed tools, AI agents, and data-driven insights into enablement workflows and training delivery
  • Act as a trusted advisor to sales leadership on skill gaps, performance trends, and enablement investment priorities

BASIC QUALIFICATIONS:

  • Bachelor’s degree
  • 5+ years of experience in sales enablement, sales training, revenue operations, or a related go-to-market function
  • 1+ years of experience designing and delivering structured onboarding and training programs for sales or account management teams

PREFERRED SKILLS AND EXPERIENCE:

  • Experience supporting Enterprise or complex B2B sales motions (ideally in technology, SaaS, telecom, or satellite/connectivity)
  • Proven track record of reducing ramp time and improving win rates through enablement programs
  • Strong facilitation and presentation skills with experience running workshops, role-plays, and certifications
  • Experience creating and maintaining sales content libraries (pitch decks, playbooks, battle cards, case studies)
  • Familiarity with CRM platforms, learning management systems, and modern enablement tools
  • Experience enabling both direct sales teams and channel/reseller partners
  • Data-driven mindset with ability to define and track enablement KPIs (time-to-productivity, certification rates, win rate impact, quota attainment)
  • Excellent written and verbal communication skills with the ability to translate complex technical and product concepts into clear, compelling sales messaging
  • Experience working in high-growth, fast-paced environments with frequent product and process changes
  • Demonstrated ability to influence without authority and drive cross-functional alignment

ADDITIONAL REQUIREMENTS:

  • Available to work extended hours and/or weekends as needed to support major product launches, training events, or critical sales initiatives
  • Willingness to travel as needed to support sales team training, partner enablement, and key events
COMPENSATION AND BENEFITS:
Pay Range:
Level 3: $110,000.00 - $150,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected]

Skills Required

  • Bachelor's degree
  • 5+ years experience in sales enablement, sales training, revenue operations, or related go-to-market function
  • 1+ years designing and delivering structured onboarding and training programs for sales or account management teams
  • Available to work extended hours and/or weekends as needed
  • Willingness to travel as needed to support sales team training, partner enablement, and key events
  • Must meet ITAR eligibility (U.S. citizen or national, lawful permanent resident, refugee, asylee, or be eligible for required Department of State authorizations)

SpaceX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.

  • Equity Value & Accessibility Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
  • Healthcare Strength The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
  • Wellbeing & Lifestyle Benefits Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.

SpaceX Insights

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The Company
HQ: Hawthorne, CA
8,879 Employees
Year Founded: 2002

What We Do

SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.

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