Job Title: Sales Manager
Reports to: Director of Sales
Location: Houston Showroom
Job Type: Full-Time, Exempt
Named "Best Custom Suit" by Chicago Magazine, Balani is the premier custom clothier for pro athletes in the NFL, NBA, and NHL, as well as musicians, TV personalities, and executives nationwide. Blending heritage craftsmanship with renowned Italian and British fabrics, we deliver a 5-star tailored experience through our fourteen high-end showrooms across the nation.
We are seeking a high-ownership, results-driven Sales Manager to lead our Houston showroom team. In this role, you will lead by example by balancing personal sales excellence with the active coaching and leadership of an elite team of custom clothiers. If you are a natural mentor, hold yourself and others to high standards, and take genuine pride in driving a high-performing luxury sales team, we want to hear from you.
What You’ll Do
- Sales Leadership & Coaching: Mentor, train, and develop a team of Custom Clothiers through weekly 1-on-1s, field shadowing, and quarterly performance reviews to help every team member hit their targets.
- Personal Sales: Consistently hit your personal monthly sales goals and model luxury sales standards by actively selling alongside your team on the showroom floor.
- Manage Team Accountability & Performance: Hold the team accountable to daily activity metrics, pipeline growth, and overall revenue targets to consistently achieve monthly showroom goals.
- Oversee Showroom & Tailoring Operations: Manage daily Houston showroom workflows, uphold immaculate visual standards, and partner directly with local tailors to guarantee high-quality craftsmanship and flawless turnarounds.
- Curate the Client Experience: Model top-tier hospitality, resolve high-level client inquiries, and foster a cohesive, high-energy sales culture dedicated to a 5-star experience.
What We’re Looking For
- Proven sales leadership: 3+ years of experience in retail sales management, high-end sales, or luxury team leadership with a track record of driving revenue growth.
- Relentless ownership & drive: You love setting ambitious goals, tracking performance metrics, and taking direct accountability for team success.
- Exceptional coaching abilities: Passionate about developing talent, giving actionable feedback, and fostering a collaborative, winning culture.
- Refined professionalism: Warm, polished, and quick on your feet in a luxury environment.
Compensation & Benefits
- Salary: Competitive base salary + commission on personal sales + team performance bonuses.
- Benefits: Medical, Dental, Vision, 401(k), and Life Insurance
- Opportunities for growth: As a fast-growing luxury brand, we prioritize internal advancement for driven team members looking to build a long-term career.
- Clothing allowance: New hire clothing allowance provided, along with monthly wardrobe incentives.
- Earning potential: High-performing team members reach six-figure earnings, with the majority of sales professionals at 3+ years making $100,000+.
Skills Required
- Proven experience in retail sales management or a similar leadership role
- Strong leadership skills with a demonstrated ability to motivate and develop a team
- Excellent communication, organizational, and problem-solving abilities
- Ability to track performance metrics and develop actionable plans to meet goals
- Strong customer service orientation with the ability to resolve issues effectively
- Experience developing a supportive and collaborative team culture
- Knowledge of showroom and tailoring operations is a plus
What We Do
Featured as "One of the Top Six Tailor's in the World by JW Marriott Magazine, and well recognized as Chicago's Premier Custom Clothier. BALANI Custom has a 5 Star rating on Yelp. http://www.yelp.com/biz/balani-custom-suits-and-shirts-chicago-2 BALANI's mission is to provide exceptional clothing and consultation with an emphasis on sleek and modern presentation. We are committed to truly collaborating with our clients and exceeding their expectations during each phase of the custom process. Are you an experienced sales and marketing professional? Have you ever considered a career in fashion? Balani is expanding our national team of top account executives to meet the ever-growing demand for our services. Inside and outside sales positions are open in Chicago, Houston, and Cleveland. Balani is a close-knit team with an awesome culture and we’re looking for great people to help continue to build our brand. The opportunity provides outstanding earning potential and the advancement of career growth in a rapidly-growing environment. Sound exciting? Check out our Careers page - http://www.balanicustom.com/about/careers
