Sales Manager

Posted Yesterday
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Burbank, CA, USA
In-Office
89K-89K Annually
Senior level
Hospitality
The Role
Manages group sales accounts for a hotel, soliciting new and repeat business, developing long-term partnerships, qualifying prospects, following up on leads, and maximizing revenue from room nights, rates, and event rentals. The role participates in telemarketing, trade shows, sales blitzes, and other sales initiatives while providing rate and package information and maintaining sales-system compliance.
Summary Generated by Built In

Located directly across from Hollywood Burbank Airport, our hotel is within minutes from Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Make time for a delicious meal at one of our restaurants, offering innovative California cuisine and specialty cocktails. Plush bedding, mini-refrigerators, flat-screen TVs, large work desks and Wi-Fi will help you unwind and feel at home. 395 Rooms, 46,750 of event space, restaurants, Bar, and Coffee Shop.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.  We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

This role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotel's sales function. As a Senior Groups Sales Manager, your primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business. The goal is to achieve or exceed all revenue targets, including room nights, average rates, and room rentals.

Compensation: $89,000 annually 

Essential Job Functions: 

  • Develop, actively solicit, and map group business accounts per defined territory that will generate long term business partnerships.
  • Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes, and other sales initiatives.
  • Maximize outcome of all sales initiative by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
  • Property convey rate and package information within approved limits to maximize and protect overall hotel revenue yields.
  • Utilize the sales system in compliance with brand standards.

Physical Demands: 

  • Ability to sit for long periods of time
  • Ability to exercise judgement in evaluating situations and making sound decisions

Qualifications:

Education:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

 Experience:  

  • Two to four years of past hotel sales experience along with Delphi experience. Required.
  • Two years Hospitality Sales and/or Convention Service experience.
  • Previous Sales experience required
  • Confident utilizing MS outlook, Word, and Excel
  • Previous experience with hotel PMS systems a plus.
  • CITY Knowledge 

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


Qualifications Behaviors Preferred Leader: Inspires teammates to follow them Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Experience Required At least of 2 years of hotel sales experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school graduation or equivalent combination of education, training, and experience
  • Two to four years of hotel sales experience
  • Experience with Delphi
  • Two years of hospitality sales and/or convention service experience
  • Previous sales experience
  • Proficiency with Microsoft Outlook, Word, and Excel
  • Knowledge of the city
  • Previous experience with hotel PMS systems
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The Company
HQ: Irving, IL
335 Employees
Year Founded: 1986

What We Do

SPIRE Hospitality is an owner-centric, third-party hotel management company serving owners and investors across a U.S. portfolio of full-service and select-service hotels and resorts, including non-branded properties and hotels affiliated with Marriott, Hilton, and IHG. It aims to protect and enhance hotel asset value through hands-on hotel operations, financial and revenue management, sales and marketing, food and beverage operations, and guest services, combining operational expertise with data-driven management.

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