We're seeking a Retail Sales Manager to lead and develop our Inside Sales team in Anchorage, Alaska. This newly created leadership role offers the opportunity to drive revenue growth, strengthen customer relationships, and help shape the future of our retail sales operations within a respected Caterpillar dealership organization aligned with Harnish Group Inc.
This position is ideal for a motivated sales leader who enjoys coaching teams, improving processes, and delivering exceptional customer experiences.
Key Responsibilities- Lead, coach, and develop a team of Inside Sales Representatives.
- Drive sales growth and customer satisfaction across Alaska's equipment market.
- Monitor performance metrics and implement strategies for continuous improvement.
- Partner with leadership to support sales initiatives, business planning, and budgeting.
- Collaborate across departments to improve processes and enhance the customer experience.
- Ensure team objectives align with dealership and manufacturer goals.
- Experience leading sales, retail, or operational teams.
- Proven ability to coach, motivate, and develop employees.
- Strong background in sales performance management and customer relationship building.
- Excellent communication, organizational, and problem-solving skills.
- Ability to analyze business metrics and identify growth opportunities.
- Experience in heavy equipment, construction, industrial products, transportation, or B2B sales preferred.
- Valid Driver's License with clean driving record.
This is a unique opportunity to build structure, influence strategy, and make a lasting impact on a growing sales organization while advancing your leadership career.
Employee Benefits:
We offer a competitive benefits package that includes an Annual Salary starting at $138,500 per year + Bonus.
- Retirement: 401k w/ Company Match and Profit Sharing
- Paid Time Off: Paid Vacation, Holiday & Sick Leave
- Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
- Vision Insurance: VSP Vision Insurance
- Insurance: Company Paid Life, AD&D & Disability Insurance
- Guidance Resources: Employee Assistance Program
- Rewards: Quarterly Employee Recognition Cash Program
- Discounts: CAT Products, Rental/Sales Discounts
- Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
- Tenure: Seniority Bonus, starting at 5+ years
- Talent Referral Program: Employee Referral Bonus
To apply for this unique position, please go to our web site at www.ncmachinery.com
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Experience leading sales, retail, or operational teams
- Ability to coach, motivate, and develop employees
- Background in sales performance management and customer relationship building
- Excellent communication, organizational, and problem-solving skills
- Ability to analyze business metrics and identify growth opportunities
- Experience in heavy equipment, construction, industrial products, transportation, or B2B sales
- Valid driver's license with a clean driving record
What We Do
N C Machinery is an authorized Caterpillar dealer serving Alaska and western/central Washington. It sells new and used construction and heavy equipment, offers equipment rentals and power systems, and provides parts, maintenance, and repair support. Its product range includes machines such as dozers and excavators, as well as attachments and generators. The company supports customers with equipment, service, parts access, and financing to help keep operations productive.
